D-Link Forums
D-Link Network Video Recorders => DNR-322L => Topic started by: aaneville@outlook.com on August 24, 2013, 06:05:50 AM
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My DNR-322L was working fine but I had to change a disk and do a reinstall. Now it say it cannot connect to the internet to register on myDlink and to check my internet settings.
Nothing has changed on my modem / router. I cannot understand why I cannot connect now.
Any ideas?
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What do you mean by "reinstall"? Did you reset the unit to the factory defaults? Can you please elaborate?
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Yes I reset the unit to factory defaults.
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Did you walk through the setup Wizard again in the DNR-322L web UI?
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Yes I did.
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What happened when you walked through the wizard? Did you hit an error message during the process? What did the error say? What screen/section of the setup were you in?
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If I go through the wizard I can choose either DHCP or PPPoE and the installation goes through to the end without error messages. But then the internet connection gives a "connect fail" message in red.
Same problem if I use the setup software. When I come to register I get a message that it cannot connect to the internet and to check my internet settings. I can choose fixed IP or PPPoE same problem.
Everything is working fine otherwise. I can see my two cameras on my MyDlink account. On the web UI I can access the NVR and see the cameras and also play back recordings. I just cannot connect to the internet to register the DNR-322L on Mydlink.
And what I don't understand is it worked perfectly the first time out of the box!
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This is a stab in the dark, but did you try removing the DNR-322L from your mydlink account before trying to re-register?
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All I can see on my account are the two DCS-932L cameras. I cannot see the DNR-322L so I cannot delete it.
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I finally resolved the issue by reinstalling the version 1.20 of the firmware. This was the firmware version on the label on the bottom of the DNR. I had to search the internet to find it and it was only available on the D-link Australia site.
Once installed, I used the CD that came with the DNR and then finally I was able to register with mydlink.
None of the setup wizards would work with 1.40 firmware, neither the original CD nor the Mac or PC versions available from D-link EU or UK or DE. Always the same message that it could not connect to the internet and asking me to check my internet connection parameters.
Then I upgraded the firmware again to 1.40 and everything still works.
I hope this is of use to someone in the same situation.
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I finally resolved the issue by reinstalling the version 1.20 of the firmware. This was the firmware version on the label on the bottom of the DNR. I had to search the internet to find it and it was only available on the D-link Australia site.
All firmware versions are available here: http://tsd.dlink.com.tw/ (http://tsd.dlink.com.tw/)
BTW - there's now a v1.50 available: http://forums.dlink.com/index.php?topic=55881.0 (http://forums.dlink.com/index.php?topic=55881.0)