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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-600 => Topic started by: gripho on August 29, 2013, 01:35:38 PM

Title: Strange behavior
Post by: gripho on August 29, 2013, 01:35:38 PM

Yesterday I was given a new DIR-600 by my provider. My connection speed is 100/10 (U/D).
Issue is following:
Down-link throughput is max 8mbit/s on every computer or wireless device.

I have tried following solutions: factory reset, firmware update (I have newest, HW ver. is B5).

Up-link is 10mbit/s, no issues with that. LAN up/down-link without any issues. Router is receiving on WAN really 100mbit/s as tested when directly connected to a computer.

Any suggestion will be welcomed.

Title: Re: Strange behavior
Post by: FurryNutz on August 29, 2013, 01:50:28 PM

Link>

Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Was a Factory Reset performed before and after any firmware updates?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Turn off ALL QoS (http://vonage.nmhoy.net/qos.html) or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS (http://en.wikipedia.org/wiki/Quality_of_service) or Gamefuel.
• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
• Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench (http://forums.dlink.com/index.php?topic=53222.0)
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
• Ensure devices are set to auto obtain an IP address.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI (http://en.wikipedia.org/wiki/SPI) to test.
• Enable uPnP (http://en.wikipedia.org/wiki/Upnp) and Multi-cast Streaming (http://en.wikipedia.org/wiki/Multicast) under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.
• Turn off WISH, and WPS under Advanced.
• WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
• Set current Time Zone, Date and Time. Use an NTP Server (http://forums.dlink.com/index.php?topic=48695.0) feature. Tools/Time.

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
• What wireless devices do you have connected?
• Any cordless house phones?
• Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
• If you have any of these options, Try turning OFF or ON Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
• Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0) Under Advanced/Advanced Wireless.
• Try setting Medium or Low power output settings and test again Under Advanced/Advanced Wireless.

3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
• Turn off all devices accept for one wired PC while testing.

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.