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The Graveyard - Products No Longer Supported => IP Cameras => DCS-933L => Topic started by: atanasn on August 29, 2013, 11:18:16 PM

Title: DCS-933L not found by Camera Installation Wizard
Post by: atanasn on August 29, 2013, 11:18:16 PM

I have DCS-933L. I could access it via web interface but Camera Installation Wizard does not found it and I can't register it in mydlink. I upgraded the camera to latest firmware via web interface.
I'm using Windows 7 PC, all firewalls disabled and home router with 4-port switch. Camera and PC are wired to switch. I tried also with wireless connection - no success.
Any ideas?

Title: Re: DCS-933L not found by Camera Installation Wizard
Post by: JavaLawyer on August 30, 2013, 06:11:25 AM

Is it possible that this situation applies to you?
mydlink.com - Rules for Device Association with Regional mydlink.com Accounts (http://forums.dlink.com/index.php?topic=52631.0)

Title: Re: DCS-933L not found by Camera Installation Wizard
Post by: atanasn on August 30, 2013, 06:38:23 AM

I'm not sure this is the case. How should I find to which site the camera is trying to assotiate to?
I don't have account in mydlink yet. I'm starting the camera, starting the wizard and waiting it to find the camera. It does not find it. At the same time I can access the camera via web interface.
Is it possible to tell the wizard IP/MAC address of the camera so it could find it?

Title: Re: DCS-933L not found by Camera Installation Wizard
Post by: JavaLawyer on August 30, 2013, 06:53:33 AM

You can go to mydlink.com and manually create a mydlink account, but the camera association to your mydlink account can only be established using the Wizard software. You can try downloading the Wizard software from mydlink.com/support. It's the same software as the CD that came with your camera, but may be a more recent version.