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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-825 => Topic started by: eddy315west on November 05, 2013, 12:58:13 AM

Title: [Resolved] Can't See Or Connect Galaxy S4 To 5Ghz
Post by: eddy315west on November 05, 2013, 12:58:13 AM
Been trying to connect or even see my 5ghz band and i cant.
Ive downloaded the lastest 1.14 FW for my rev.A model and nothing.
Downgraded all the way to 1.11 and nothing.

phone firmware is current and updates tried a few things disabling power save mode and some other suggestion and still dont see the 5ghz.

my networks are renamed differently
ive tried channel 44 and 38
reset router
changed firmware
update phone


anyone have any ideas what else to try ?
Title: Re: Can't See Or Connect Galaxy S4 To 5Ghz
Post by: FurryNutz on November 05, 2013, 07:07:47 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)



Please follow this for doing any FW updates: FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
What model router are you referencing? DIR-825?

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)

Ensure that the phone is 5Ghz supporting. Please refer to the Mfr web site and support pages for information.

Do other 5Ghz devices connect to the router?
Title: Re: Can't See Or Connect Galaxy S4 To 5Ghz
Post by: eddy315west on November 05, 2013, 03:06:43 PM
i already tried all those suggestion but went to device info and seen this in the picture: could this be the culprit ?
(http://rlnet.eu/upload/images/2013/11/06/Untitled.jpg)
Title: Re: Can't See Or Connect Galaxy S4 To 5Ghz
Post by: FurryNutz on November 05, 2013, 05:54:52 PM
Yep. You need to phone contact DLink support and get this into RMA asap. Let us know how it goes.
Title: Re: Can't See Or Connect Galaxy S4 To 5Ghz
Post by: eddy315west on November 06, 2013, 07:18:01 AM
Yep. You need to phone contact DLink support and get this into RMA asap. Let us know how it goes.

unfortunately i doubt i have rma availible for this as this device was purchased when it first came out .
Title: Re: Can't See Or Connect Galaxy S4 To 5Ghz
Post by: FurryNutz on November 06, 2013, 07:26:01 AM
Ya, this is a Rev A 825...not sure what they will support. Doesn't hurt to ask. Well, if the router is working other wise, how about this suggestion. Turn OFF the 5Ghz radio and go get you something from this and use it in AP mode:
1522 (http://www.dlink.com/us/en/home-solutions/connect/access-points-range-extenders-and-bridges/dap-1522-xtreme-n-duo-wireless-n-access-point), 1525 (http://www.dlink.com/us/en/home-solutions/connect/access-points-range-extenders-and-bridges/dap-1525-access-point-mediabridge), 1533 (http://www.dlink.com/us/en/home-solutions/connect/access-points-range-extenders-and-bridges/dap-1533-wireless-n450-mediabridge-access-point)
It would be a nice upgrade.

Review this for information and suggestions on upgrades:
Bridge Mode vs Relay vs Acess Point (AP) / Routers vs Dedicated Acess Points (AP) (http://forums.dlink.com/index.php?topic=50738.0)

Could get into AC wireless too...  ;D
Title: Re: Can't See Or Connect Galaxy S4 To 5Ghz
Post by: eddy315west on November 06, 2013, 08:20:11 AM
well i just opened up my router looked to see if there was any loose wires removed one of the wifi cards and realized that the second one was not seated properly in its slot. so i reseated it and now the 5ghz band is showing up and enabled in the picture ! now to test some downloading ! so im marking this as resolved !

(http://rlnet.eu/upload/images/2013/11/06/Untitledsuc2Q.jpg)

(http://i41.tinypic.com/34tbj1e.png)
Title: Re: Can't See Or Connect Galaxy S4 To 5Ghz (RESOLVED)
Post by: FurryNutz on November 06, 2013, 08:24:42 AM
AH, how funny. Glad you found the problem. Will keep this in mind. Enjoy.
Title: Re: [Resolved] Can't See Or Connect Galaxy S4 To 5Ghz
Post by: eddy315west on November 06, 2013, 08:34:49 AM
thanks for your help though !
Title: Re: [Resolved] Can't See Or Connect Galaxy S4 To 5Ghz
Post by: FurryNutz on November 06, 2013, 08:46:11 AM
Anytime.  ;)