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The Graveyard - Products No Longer Supported => IP Cameras => DCS-2210 => Topic started by: Sergii on November 09, 2013, 02:52:46 AM

Title: DCS-2210 Email Server Test Error
Post by: Sergii on November 09, 2013, 02:52:46 AM

Hi everyone!

We use DCS-2210 with PoE and firmware - 1.20. We have met issue with setting up email server. I filled in all fields, pressed Save settings and pressed Test. And result is "Test Error". Email settings: server - smtp.gmail.com; port - 587; Selected - This server requires a secure connection (StartTLS). Also I tried different emails, options, but no results. Need advice. Thanks.

Best, Sergii

Title: Re: DCS-2210 Email Server Test Error
Post by: belvedere on November 16, 2013, 06:52:25 AM

I had this issue setting up a DCS-2230 and found that e-mail started working after rebooting the camera, for some inexplicable reason.

Title: Re: DCS-2210 Email Server Test Error
Post by: Sergii on December 01, 2013, 08:34:49 AM

I found, that CAM doesn't work with configuration for Static IP, but when CAM configured for DHCP  and connected via router everything is ok.

Title: Re: DCS-2210 Email Server Test Error
Post by: belvedere on December 03, 2013, 03:15:48 PM

Wow!  Is that repeatable?

Title: Re: DCS-2210 Email Server Test Error
Post by: Javichu1984 on December 15, 2013, 10:25:37 PM

I've had exactly the same problem, and I've tested all possible combination without success... Always get test error, also with dynamic IP, static. or whatever. Any ideas?

Thank you!