D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: kouderd on November 24, 2013, 01:01:14 PM

Title: DIR 655 Back to Rebooting randomly
Post by: kouderd on November 24, 2013, 01:01:14 PM
Previous Thread on same topic http://forums.dlink.com/index.php?topic=56353.0 (http://forums.dlink.com/index.php?topic=56353.0)

My router has been rebooting once every ~60 minutes and gives problems when I try to do certain things with the internet only after it reboots. (i.e. after a factory reset has been done everything works fine, then after first reboot, things like my twitter feed on my phone fail to retrieve the data they need and won't work until another factory reset.)

To test all the possible causes, I dedicated one day for each of my devices to be shut down the entire day and see if it could be causing the router issues. On the day for my win8.1 pc to be shut down, the router functions without any reboots the entire day, and the next morning when I booted it up, within the hour the router rebooted again, so I'm positive now that it's my win8.1 pc causing it.

I've looked deeper into the issue closer and I noticed it began happening around the same time I upgraded my wired win8 PC to win8.1, and also the same time I installed this app's https://play.google.com/store/apps/details?id=com.wo.voice&hl=en (https://play.google.com/store/apps/details?id=com.wo.voice&hl=en) PC end software and drivers (which can be found here http://www.wirelessorange.com/womic/install.html (http://www.wirelessorange.com/womic/install.html)) on that same win8.1 PC. And because the app has a feature to connect through WiFi, I'm assuming it could have some effect on my router's behavior. I have since uninstalled the app, but I don't doubt some parts of the software got left behind on what seemed like a very sloppy app with a sloppy installer/uninstaller.

Could someone please confirm or deny if one of those two things could be the cause of my issues and provide fix please?
Title: Re: DIR 655 Back to Rebooting randomly
Post by: FurryNutz on November 25, 2013, 12:19:18 PM
Similar happenings here with Win 8x:
http://forums.dlink.com/index.php?topic=56612.0 (http://forums.dlink.com/index.php?topic=56612.0)
Title: Re: DIR 655 Back to Rebooting randomly
Post by: kouderd on November 25, 2013, 03:51:54 PM
Thanks for the quick reply Furry. So I guess I'll continue posting on that thread so I can troubleshoot together with nucl3arboNg, and maybe take out 2 birds with one stone!
Title: Re: DIR 655 Back to Rebooting randomly
Post by: FurryNutz on December 03, 2013, 06:47:58 AM
 ;)
Title: Re: DIR 655 Back to Rebooting randomly
Post by: nickppv2000 on January 02, 2014, 07:57:59 PM
I assume same problem here with Hardware Version: B1      Firmware Version: 2.10NA
all my wired and wireless devices are disconnecting at the same time, sometimes once per hour or so. Also, approx. once per two days I need to do power cycle for router to get it alive.
Are there any suggestions? What kind of log do I need to post and where to troubleshoot?
Title: Re: DIR 655 Back to Rebooting randomly
Post by: FurryNutz on January 02, 2014, 08:01:27 PM
Router Troubleshooting Suggestions and Tips (http://forums.dlink.com/index.php?topic=54498.0)