D-Link Forums
D-Link IP Cameras for Home => mydlink.com (Portal) => Topic started by: desloh on December 04, 2013, 08:56:21 AM
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Hi,
I have problem to connect my router from mydlink lite for my Android phone from external network. But if I try on my home network from Wifi, no problem.
Mydlink Lite ver: 3.1.2 (try downgrade to 3.1.1 also same problem)
Phone info
Samsung S3 LTE, Android ver: 4.1.2
Router info:
Model: DIR-868L
Hardware Ver: A1
Firmware Ver: 1.02 (try upgrade to 1.04 also same problem)
Region: Singapore
I have tried iOS7 on iPhone/iPad on both home or external network, and is working fine. Please help, thanks.
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Are you able to log into mydlink and see your router from an Internet browser?
The Android and iPhone apps have two different development tracks. Sometimes relatively new D-Link products that are supported by one app platform aren't immediately updated in the other platform. I'm guessing that this may be the root cause.
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Hi,
Yes, I able to login mydlink and can see my router from IE. Thanks.
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I also unable to access my DIR-868L from outside my own network across the Internet.
When I login to my Dlink across a web browser or through the App on android, I can see the device and it has a tick next to it.
But I am unable to access the device using either method.
Revision A Software 1.04 located in UK.
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Still not working even upgrade to latest Android apps version 3.2.1 and router version 1.06.
:( :( :(
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The location you are accessing from has some ports blocked. I get this from some coffee shops, but not others.
Unfortunately I don't know which port is blocked :-(
Gerrit