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Software => Shareport - macOS => Topic started by: Shimfs on December 12, 2013, 12:59:59 PM

Title: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 12, 2013, 12:59:59 PM
Hi guys
I have recently received a d-link DIR-855 router for my home network.
I have installed shareport on both my Mac and PC.
I have a 500GB HDD (stock apple macbook drive) with 2 partitions. One exFAT partition, and a Mac timemachine partition

On the PC, i can see the exFAT (for normal files) partition and use that perfectly. However, i can't see the timemachine partition (i can't either when i plug the drive in directly in the computer so no worries there)

however, on the mac (10.9 mavericks with shareport 4.3) i can't see any drives what so ever. Does anyone have a solution for this? i have tried to see if i can network map a drive to the mac, but i can't seem to get it to work.

Please help :P
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: FurryNutz on December 12, 2013, 01:03:03 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)


Only formatting on USB drives supported on these routers is either FAT16 or NTFS, NTFS being the preferred format.
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 12, 2013, 01:12:48 PM
The Hardware version is A2 and i have recently updated the firmware to 1.24EU
I am in Denmark

On the PC it shows up just fine (the exFAT volume) so that shouldn't be a problem
I would prefer if i could just network mount the volumes, but im not sure if that is possible.
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 12, 2013, 01:17:18 PM
Weird, on the status page at the router settings it says hardware version A2, on the routers sticker it says A3
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: FurryNutz on December 12, 2013, 01:18:31 PM
exFAT formatting is not recognized by these routers, thus the router will not detect the USB drive, only FAT16 or NTFS. If one of these drives is formatted correctly then it should connect and correctly operate with SP...

If you need to keep exFAT as the drives formatting, then I suggest that you connect the USB drive to a always ON PC and share it out there or use a USB to LAN Network adapter as an alternative solution.
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 12, 2013, 01:20:45 PM
exFAT might not be supported, but my PC can see it just fine through shareport. My problem is, that the Mac can't. :/

Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: FurryNutz on December 12, 2013, 01:22:55 PM
MAC SP don't support exFAT...
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 12, 2013, 01:24:58 PM
I formatted the drive on my mac, to exFAT..

so is it the Mac shareport utility that doesn't support mac. Because the Mac osX 10.9 operating system does :P
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: FurryNutz on December 12, 2013, 01:25:35 PM
So again, were back to NTFS...
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: FurryNutz on December 12, 2013, 01:26:52 PM
Can you test NTFS and see if it works?  ???
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 12, 2013, 01:30:13 PM
Give me a few moments. I am partitioning the disc so i get a 20gb NTFS partition, if my mac allows it.
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: FurryNutz on December 12, 2013, 01:32:04 PM
Can review this as well:
http://forums.dlink.com/index.php?topic=46133.0 (http://forums.dlink.com/index.php?topic=46133.0)
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 12, 2013, 01:34:28 PM
I will try that as soon as the drive is done partitioning. It takes a really long time apparently. Like, 30 minutes. (because i am using a lot of the space, so it has to defrag i think)
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 12, 2013, 01:55:28 PM
This is weird.
Before when i checked the hardware revision on the buttom of the router. After i had turned it upside down to look at it, the volumes dissapeared in the shareport application O.o

i have now formatted the drive so it still contains my exFAT volume (the one i could see before) a 20gb MS-DOS FAT volume (couldn't make a NTFS volume on the mac) and the Mac os x journaled file system (my timemachine backup)
But my PC can't see any of the volumes any more


EDIT. and i tried the network mapping solution with 192.168.0.1/Storage(A0) and (B0) and neither worked.
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: FurryNutz on December 12, 2013, 02:12:16 PM
Power off everything and reboot the router and USB drive?
What Mfr and model is the USB drive? Does it have external power?
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 12, 2013, 02:19:56 PM
The drive is a standard stock Apple macbook pro mid 2012 model. 500gb.
ill try to power off the router in a moment
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: FurryNutz on December 12, 2013, 03:06:07 PM
This ia external USB drive case? Does it have external power?
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: Shimfs on December 13, 2013, 02:01:50 AM
Sorry for the delay, i have now restarted the router and i can see both the exFAT and FAT partition on my windows PC, but not on my Mac through Shareport Plus

Yes, it is an external drive, it has an external powersource (two usb plugs, one that carries both data and power, and one that is only power. The plug that is only power is plugged into a 230v to USB converter)
Title: Re: DIR-855 and Shareport on mac - drive not recognised
Post by: FurryNutz on December 16, 2013, 12:25:12 PM
Not sure if using a Mixed Parition drive will work...or if it's even supported. Any chance you have a test drive that you can format entirely to NTFS? Even try a small drive with FAT16 or 32. I never got a chance to get my hands on a 855 however I believe the 855 is similar the the DGL-4500...maybe.

I would contact D-Link support ON the phone and ask them and see if there is any help on this...Might not get far since the 855 is no longer made.