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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: TimTDP on December 21, 2013, 11:25:36 PM

Title: Windows 7 does not see my DNS-323
Post by: TimTDP on December 21, 2013, 11:25:36 PM
I have a DNS-323 NAS which is connected to a DGS-1008D hub
Also connected to the DGS-1008D hub is a DSL-2750U modem and my computer

My PC is running Windows 7 professional.

Until recently, this set up has been working fine
From last week I can no longer access the DNS-323 through Windows explorer. My backup software also cannot see the drives.
I can however successfully ping the DNS-323 and access the DNS-323 software via my browser
The DNS-323 is configured with a static IP address

How do I trouble shoot this? I need to get my backups working!
Title: Re: Windows 7 does not see my DNS-323
Post by: hsantos on December 21, 2013, 11:30:06 PM
Did you try to see it using the DLINK Storage Utility?

It could be a Windows Update that is causing the issue or a change on your network card driver.

Title: Re: Windows 7 does not see my DNS-323
Post by: TimTDP on December 21, 2013, 11:34:11 PM
Quote
Did you try to see it using the DLINK Storage Utility?
Where do I get that?
Title: Re: Windows 7 does not see my DNS-323
Post by: TimTDP on December 22, 2013, 12:03:07 AM
Found my problem. Microsoft Security Essentials!
At least I know know that Microsoft Security Essentials works

How do I change Microsoft Security Essentials so that it allows the  DNS-323
Title: Re: Windows 7 does not see my DNS-323
Post by: ivan on December 22, 2013, 02:32:13 AM
Quote
How do I change Microsoft Security Essentials so that it allows the  DNS-323

I think you will have to ask that question on a windows forum.
Title: Re: Windows 7 does not see my DNS-323
Post by: hsantos on December 22, 2013, 09:14:52 AM
Quote from: TimTDP on December 21, 2013, 11:34:11 PM
Where do I get that?

You can try here:
ftp://ftp.dlink.ca/SOFTWARE/D-LINK_STORAGE_UTILITY/STORAGEUTILITY_5.1.0.3_WIN.ZIP (http://ftp://ftp.dlink.ca/SOFTWARE/D-LINK_STORAGE_UTILITY/STORAGEUTILITY_5.1.0.3_WIN.ZIP)
Title: Re: Windows 7 does not see my DNS-323
Post by: hsantos on December 22, 2013, 09:16:32 AM
Quote from: TimTDP on December 22, 2013, 12:03:07 AM
Found my problem. Microsoft Security Essentials!
At least I know know that Microsoft Security Essentials works

How do I change Microsoft Security Essentials so that it allows the  DNS-323

So if you disable the Real time your able to see your drive?
If so try this:
1- Disable real time
2- Use the Storage Utility to map your unit
3- Re-enable the realtime

Title: Re: Windows 7 does not see my DNS-323
Post by: TimTDP on December 22, 2013, 09:39:43 PM
Quote
You can try here:
ftp://ftp.dlink.ca/SOFTWARE/D-LINK_STORAGE_UTILITY/STORAGEUTILITY_5.1.0.3_WIN.ZIP

Link does not work!
Title: Re: Windows 7 does not see my DNS-323
Post by: ivan on December 23, 2013, 02:44:03 AM
Try this then.  The first one was an HTTP link to the FTP site which will not work.

ftp://ftp.dlink.ca/SOFTWARE/D-LINK_STORAGE_UTILITY/STORAGEUTILITY_5.1.0.3_WIN.ZIP (ftp://ftp.dlink.ca/SOFTWARE/D-LINK_STORAGE_UTILITY/STORAGEUTILITY_5.1.0.3_WIN.ZIP)