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The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: N2rock on December 31, 2013, 10:33:26 AM

Title: Restore- Restore Out of Valid Range
Post by: N2rock on December 31, 2013, 10:33:26 AM

So I updated my firmware today from 1.21 to 1.23NA. I saved my configuration before the update. After the update, when I load my configuration file, I get "Restore Out of Valid Range"

I had 15 devices configured, and really don't want to redo all of them. Is there any fix for this, or am I stuck redoing everything manually?

Title: Re: Restore- Restore Out of Valid Range
Post by: FurryNutz on December 31, 2013, 10:35:29 AM

Try a factory reset then reload saved file.

What Browser did you use to save the config file?
I usually use IE or FF for doing any thing with the router.

You might be stuck manually with setup.

Title: Re: Restore- Restore Out of Valid Range
Post by: N2rock on December 31, 2013, 10:41:52 AM

I've done the factory reset twice  >:(  Should I try resetting the router by using the reset button on the back of the router?

Using Firefox

Title: Re: Restore- Restore Out of Valid Range
Post by: FurryNutz on December 31, 2013, 10:44:16 AM

Lets try this, use IE, go back and load v1.21, then see if you can load your saved config there. Ensure any browser add-ons are disabled. I'm hoping the saved file isn't corrupted.

Title: Re: Restore- Restore Out of Valid Range
Post by: N2rock on December 31, 2013, 10:46:36 AM

hmmm- haven't used IE in years. Gonna have to update it first I guess.

In the meantime, where can I download 1.21?

Title: Re: Restore- Restore Out of Valid Range
Post by: FurryNutz on December 31, 2013, 10:47:18 AM

main site...should be there...

Title: Re: Restore- Restore Out of Valid Range
Post by: N2rock on December 31, 2013, 10:57:03 AM

Bummer- it didn't work. Guess I'm stuck manually redoing all the settings.

Since I'm going to have to do it, should I go ahead and move the firmware back to 1.23NA?

Title: Re: Restore- Restore Out of Valid Range
Post by: FurryNutz on December 31, 2013, 11:11:26 AM

Was there problem before you updated or just updated? If there isn't a problem, keep whats loaded, if not, re-load v1.23.

Title: Re: Restore- Restore Out of Valid Range
Post by: N2rock on December 31, 2013, 11:23:23 AM

The problem- I've had this router for 4 years. During that time, I've had to reboot the router about once a week (the router would just become unresponsive, so I would reboot it and it would clear up). The past couple weeks, it has become an issue where it needed rebooting every day, sometimes multiple times a day. I was hoping the firmware upgrade would cure the issue.

Title: Re: Restore- Restore Out of Valid Range
Post by: FurryNutz on December 31, 2013, 11:30:42 AM

Ok, update to v1.23 using IE or FF, factory reset before and after the update and set up from scratch.

Title: Re: Restore- Restore Out of Valid Range
Post by: N2rock on December 31, 2013, 03:22:57 PM

Thanks for the help Furry. Got the update done and most of the devices are set up again.

Hoping this will fix the problem. If not I'll start considering the 5500

Title: Re: Restore- Restore Out of Valid Range (RESOLVED)
Post by: FurryNutz on January 08, 2014, 02:12:54 PM

Glad its working for you.

Enjoy.  ;)