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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-826L => Topic started by: gurowar on January 04, 2014, 06:04:45 PM

Title: DIR-826L unable to view device info
Post by: gurowar on January 04, 2014, 06:04:45 PM

Happy New Year all..I was wondering I'm currently at Firmware V1.04 and I notice a few strange things
with my router I do not have graphical authentication enabled but it keeps showing up but I do not see any characters. I hit regenerate but nothing happens.  I am able to login with just my username and password but then when I try to view the device info it is blank. Also for the heck of it I tried to manual setup internet connection but I also get a blank screen so I let it sit for half an hour but nothing.  Has anyone ran into this problem?

Title: Re: DIR-826L unable to view device info
Post by: FurryNutz on January 04, 2014, 06:30:40 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What region are you located?
• Are you wired or wireless connected to the router?
• Has a Factory Reset been performed?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?
• Was the router working before any firmware updates?

3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
• Turn off all devices accept for one wired LAN PC while testing.
• Disable any downloading client software managers, i.e. Torrents or similar.

Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection