D-Link Forums
		The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655  => Topic started by: Cleveland Born on January 07, 2014, 10:53:00 AM
		
			
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				After some trial and error,got the router to successfully send log emails. At least the log says it was successfully sent.
 I believe I read where it can take up to 48 hrs. to receive the email . Both of my accounts are working but I have yet to receive my log email. It hasn't been long, maybe an hour, but I sent and received test emails just to be sure everything was okay with my accounts. They are working fine.
Does it take longer than a typical email ?
Thanks. 
			 
			
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				Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
- What Hardware version is your router? Look at sticker under router.
 - Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
 - What region are you located?
 
Based on the traversing of the email once it hits your ISP then thru all the networking and if your sending to a different ISP or just back to the same, shouldn't take more than ~3 to 5 minutes...
			 
			
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Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
Thanks for the prompt reply !
- What Hardware version is your router? Look at sticker under router.
 
The hardware version is B1
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
 
Just upgraded to 2.10 NA  So far no problems I haven't been able to remedy.
- What region are you located?
 
North East Ohio.
Based on the traversing of the email once it hits your ISP then thru all the networking and if your sending to a different ISP or just back to the same, shouldn't take more than ~3 to 5 minutes...
			 
			
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				Have you tried different recipient email addresses? 
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
 - What ISP Modem Mfr. and model # do you have?
 - What ISP Modem service link speeds UP and Down do you have?
 
Ensure you are checking the Junk folder?
			 
			
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Have you tried different recipient email addresses? 
Internet Service Provider and Modem Configurations
ISP is Time Warner (Roadrunner)
Modem is Cable. No problems.
- What ISP Service do you have? Cable or DSL?
 
Cable 
- What ISP Modem Mfr. and model # do you have?
 
Scientific Atlanta 2203 
- What ISP Modem service link speeds UP and Down do you have?
 
Download Speed: 13732 kbps (1716.5 KB/sec transfer rate)
Upload Speed: 1064 kbps (133 KB/sec transfer rate)
Ensure you are checking the Junk folder?
Yeah, I checked , nothing in there.
			 
			
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				Does your ISP email services required a TLA/TLS encryption on there email servers when you send emails using there email system? If so, I don't think these routers support that feature. We've seen issue where some ISPs are using a account and server encryption that these routers don't seem to work well. I noticed this when my ISP went from using the standard POP port 25 email with just user name and PW to Googles based email system that uses this TLA/TLS encryption.  >:( My router stopped sending emails after this and I have up using it. I did let D-Link know about this a while back and never heard anything about it. 
You might phone contact D-Link support and ask for level 2 or higher support and talk to them about this. 
Keep us posted...
			 
			
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				Yeah, I am not sure whats up . It is web based email. Might be encrypted or 
something. I'm going to change the destination directly to my gmail account and see if that works. 
I will update later. 
Thank you.
			 
			
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				Keep us posted...  ;)