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The Graveyard - Products No Longer Supported => IP Cameras => DCS-942L => Topic started by: mapleland on January 07, 2014, 11:45:06 AM

Title: Audio not working
Post by: mapleland on January 07, 2014, 11:45:06 AM

Whenever I use the microphone function, on the dlink site or the mobile app, my camera (DCS-942L) fails to produce any sound. I bought this camera specifically for the two way communication. Unfortunately I can hear sounds from the room where the camera is located but I'm unable talk to the people in that room. I updated the camera to the latest firmware, my microphones are not muted, and audio is enabled in the web admin interface for the camera.

Any idea what's wrong?

Thank you in advance.

Title: Re: Audio not working
Post by: JavaLawyer on January 07, 2014, 11:47:45 AM

You must upgrade your firmware to version 1.22 for two-way audio to function properly.
DCS-942_FW_v1.22 (http://d2okd4tdjucp2n.cloudfront.net/update_DCS-942L_1.22_2825.zip)

Title: Re: Audio not working
Post by: mapleland on January 07, 2014, 11:51:22 AM

I have the following:

Firmware Version1.22
Firmware Build Number2825
Agent Version2.0.17-b21

Title: Re: Audio not working
Post by: JavaLawyer on January 07, 2014, 11:58:41 AM

Did you attach a speaker to the DCS-942L? There is a headphone/speaker jack on the rear of the unit.

Title: Re: Audio not working
Post by: mapleland on January 07, 2014, 12:08:46 PM

Oops... I didn't. I thought there was a built-in speaker. My bad.

Title: Re: Audio not working
Post by: JavaLawyer on January 07, 2014, 12:21:26 PM

No problem. Please post back and let us know how things work out. . .  ;)

Title: Re: Audio not working
Post by: walkjp1 on August 30, 2014, 07:32:13 AM

Can anyone recommend a good speaker for this?