D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-868L => Topic started by: Waggles on January 16, 2014, 12:55:26 AM

Title: Can't log-in to D-Link set up wizard
Post by: Waggles on January 16, 2014, 12:55:26 AM

Hi,
I am following the instructions that came with my DIR-868L router and I am trying to connect to the set up wizard.
The instructions say "use *Admin* as your user name and leave the password blank"  ... The username is grey'ed out and when I hit enter (leaving the password blank, like it tells me to do) it comes up with this message: "User name or password is incorrect."

Can anyone tell me if I have missed something here? if there "should" be an actual password put in there, does anyone know what it is or why am I getting this message please?
Thanks!

Title: Re: Can't log-in to D-Link set up wizard
Post by: FurryNutz on January 16, 2014, 06:47:53 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
• Turn off all devices accept for one wired LAN PC while testing.
• Disable any downloading client software managers, i.e. Torrents or similar.

Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection

Title: Re: Can't log-in to D-Link set up wizard
Post by: FurryNutz on January 21, 2014, 07:36:52 AM

Any status on this?  ???