D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-825 => Topic started by: BassMan on January 16, 2014, 07:21:48 AM
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Any idea why with HW:B1, 2.05NA, after a few days, wireless gets "stuck" and I have to reboot the router?
I have QoS off, and nothing fancy configured. It is getting frustrating, though; I hate having to reboot so frequently.
I'm looking at Netgear & ASUS offerings, but see similar complaints, so I suspect it is in the nature of wireless, but maybe not. The DIR-825 will be fine if I can get rid of this problem, otherwise, I need to "upgrade".
When the wireless gets "stuck", rebooting a client generally helps, but sometimes it gets so "stuck" that the router itself has to be reboot. Hard-wired is rock-solid, never a problem.
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Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
- Has a Factory Reset been performed?
- Was a Factory Reset performed before and after any firmware updates then set up from scratch?
- Was the router working before any firmware updates?
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
- What ISP Modem service link speeds UP and Down do you have?
- Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)
- For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
- Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
- Turn OFF DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench (http://forums.dlink.com/index.php?topic=53222.0)
- Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
- Ensure devices are set to auto obtain an IP address.
- If IPv6 (http://en.wikipedia.org/wiki/Ipv6) is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
- Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI (http://en.wikipedia.org/wiki/SPI) to test.
- Enable uPnP (http://en.wikipedia.org/wiki/Upnp) and Multi-cast Streaming (http://en.wikipedia.org/wiki/Multicast) under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
- Turn off WISH, and WPS under Advanced.
- WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
- Set current Time Zone, Date and Time. Use an NTP Server (http://forums.dlink.com/index.php?topic=48695.0) feature. Tools/Time.
- Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)
- Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
- What wireless modes are you using?
- 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
- Channel Width set for Auto 20/40Mhz or try 20Mhz only.
- Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
- What wireless devices do you have connected?
- Any cordless house phones?
- Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
- If you have any of these options, Try turning OFF or ON Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.
Let us know any results of the suggestions and if you can provide some feedback on the questions presented before I'll recommend updating FW. I don't think updating FW may help at this time...Lets troubleshoot this first.
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Any status on this? ???
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I have read the information posted and I am not sure I understand it all. However, my dir-825 was having hard connection issues with my computer. I could not login into the router because my connection would be lost once I hard wired the router. After several reboots, resets, and power downs, I thought I discovered that my lan ports on my router were not working. However, I recently bought a Netgear fast ethernet switch FS105 and connected per instructions. For whatever reasons, everything started working. I made most of the changes mentioned in the post above once I was able to login to the router. Is this due to a boost in the signal??? Just trying to understand. Sorry if my question is simple. Thanks!
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What Hardware version is your router? Look at sticker under router.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
- What region are you located?
Possible or a bad cable or bad device LAN connection or mis-configuration on the LAN configuration on the device.
- Check cable between Modem and Router and Devices, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)
I have read the information posted and I am not sure I understand it all. However, my dir-825 was having hard connection issues with my computer. I could not login into the router because my connection would be lost once I hard wired the router. After several reboots, resets, and power downs, I thought I discovered that my lan ports on my router were not working. However, I recently bought a Netgear fast ethernet switch FS105 and connected per instructions. For whatever reasons, everything started working. I made most of the changes mentioned in the post above once I was able to login to the router. Is this due to a boost in the signal??? Just trying to understand. Sorry if my question is simple. Thanks!
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B1 - latest firmware upgrade; Just bought one of the cables, but as I was looking for the info, I lost internet connection. Pushed on the cords and seemed to help. Geesh!
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Thanks! I thought I had checked and double-checked.
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Glad you found the problem.
Enjoy. ;)
B1 - latest firmware upgrade; Just bought one of the cables, but as I was looking for the info, I lost internet connection. Pushed on the cords and seemed to help. Geesh!