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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: alalimh on January 23, 2014, 03:30:20 AM

Title: error sign in 004
Post by: alalimh on January 23, 2014, 03:30:20 AM

Hi

i have just registered, and i really need help
i have bough several Dlink camera, DCS5222L, and other model, i have bought the cameras which then found out that some of them have a firmware V1.01 and the others V1.11, however when trying to add the camera to mydlink accound i am always getting an error sign "SIGNINERR004"

called the support center, and after spending an hour with them i have updated the firmware, and yet same issue again!
later on i was told to creat a new account, which i did and the problem still exist,the thing is that all the camera which i bough from one department store works, but all the rest which i ordered from amazon have this error message.

i would appreciate any help.
thanks

Title: Re: error sign in 004
Post by: RichardM on January 23, 2014, 06:10:48 AM

Hi Alalimh,

My DCS-942L accepted one email address but the 930Ls didn't (signinerr004).  By changing the email (creating a new mydlink account), the 930Ls became cloud aware.   Probably an error in the installer software.

Good luck!

Title: Re: error sign in 004
Post by: alalimh on January 23, 2014, 11:24:16 PM

Thanks for your replay,
I did creat a new email, but again, the same thing happened again!

Title: Re: error sign in 004
Post by: adb on May 17, 2014, 04:17:26 AM

I am facing the same issue with  two of my old DCS-932L and the new DCS 5010L. its seems two different types of camera cant be consolidated in one my dlink account.

i hope Dlink fixes this issue immediately

Title: Re: error sign in 004
Post by: mediaton on November 15, 2014, 05:40:09 AM

DCS-5222LB1-similar problem with the camera, a solution to the problem? Error code: SIGNINERR004  (I have 2 more DCS-5222L-all ok, no such problems)

Title: Re: error sign in 004
Post by: gilbertolucas on February 10, 2015, 07:11:05 PM

I have this problem too SIGNINERR004

Title: Re: error sign in 004
Post by: grasso.nicolo on February 18, 2015, 12:45:48 PM

SIGNINERR004 me to guys, i send one email to support, i did try since hours, with mobile and pc always SIGNINERR004
I think that 2 cameras the same models dont works, dlink should be aware about that, shame on them