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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: kiraz on January 28, 2014, 02:34:07 PM

Title: Help with router and slow download speeds
Post by: kiraz on January 28, 2014, 02:34:07 PM

Hey guys, I've been having some problems with the download speed of my internet. I'm getting about half of what I should be getting while my upload speed is perfectly fine. This started happening within the last month I believe.
I've contacted my ISP and a tech has been out a few times, replaced some cabling and my modem. Download speed is still around half of what I should be getting but it no longer drops to unusable speeds.
However when I download a game from Steam my internet is super slow. No web pages will load. Devices connected to Wifi will disconnect. When this happens I noticed the blue Wifi and globe symbol will blink extremely slowly. If I pause the download everything speeds back up yet when I unpause it's unusable again.
So this leads me to believe that my DIR-655 might be the problem. What do you guys think? Is it my router?
My 2 year extended warranty expires in about 2 weeks.

Title: Re: Help with router and slow download speeds
Post by: FurryNutz on January 28, 2014, 03:16:22 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Are you wired or wireless connected to the router? Are speeds the same on wired vs wireless?
• Has a Factory Reset been performed?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• What ISP Modem service link speeds UP and Down do you have?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Turn off ALL QoS (http://vonage.nmhoy.net/qos.html) or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS (http://en.wikipedia.org/wiki/Quality_of_service) or Gamefuel. For the DGL-5500, review this for Streamboost information and settings: Furry's DGL-5500 Review (http://forums.dlink.com/index.php?topic=55136.0)
• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
• Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench (http://forums.dlink.com/index.php?topic=53222.0)
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
• Ensure devices are set to auto obtain an IP address.
• If IPv6 (http://en.wikipedia.org/wiki/Ipv6) is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI (http://en.wikipedia.org/wiki/SPI) to test.
• Enable uPnP (http://en.wikipedia.org/wiki/Upnp) and Multi-cast Streaming (http://en.wikipedia.org/wiki/Multicast) under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a
  
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server (http://forums.dlink.com/index.php?topic=48695.0) feature. Tools/Time.
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)
  
  Router Placement
  Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
  6" minimum safe distance between devices.
  
  3rd Party Security Software Configurations
  
  • Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
  • Turn off all devices accept for one wired LAN PC while testing.
  • Disable any downloading client software managers, i.e. Torrents or similar.

Title: Re: Help with router and slow download speeds
Post by: FurryNutz on February 05, 2014, 12:12:38 PM

Any status on this?

 ???