D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-5500 => Topic started by: orphenshadow on February 09, 2014, 05:43:10 AM
-
Anytime i connect my vita to the router the entire interface freezes. Websites start to slow to a crawl and overall bandwidth drops to abysmal levels. I can turn off the wifi on the vita itself and instantly my entire computer and network is back to normal.
Anyone know how to fix?
-
What wireless modes are you using?
Try WPA/TPIK only then try WPA2/AES only.
Disable HT20/40Mhz Co-existence to test.
http://forums.dlink.com/index.php?topic=56933.0 (http://forums.dlink.com/index.php?topic=56933.0)
-
This is the exact same description of what happens when I connect a bluetooth mouse and keyboard to my tablet. As soon as I turn off the 2 devices the wireless goes back to normal. I have tried all kinds of combinations to fix and it happens with the 2.4 range. These may be related or not at all, based on the symptoms.
D
-
This only happened with the latest beta firmware.
It did not matter what setting the wireless was on as soon as the vita connected it started collisions and dropping packets for the entire network and also locks the router ui up.
reverting back to 1.10 seems to have fixed the issue.
-
Any WiFi devices that tranmit on or near 2.4Ghz will effect the radio on the router.
Glad going back to v1.10 fixed it.
-
Any WiFi devices that tranmit on or near 2.4Ghz will effect the radio on the router.
Glad going back to v1.10 fixed it.
This is true, however we have 2.4 devices at work and I have no issues AND I have a DIR-825 at home that also does not have the same issues.
I will try going back to 1.10 and see if I see better results.
-
Keep us posted on your results...
-
Switching to TKIP helped for me, but the only true fix is dropping it down to 802.11G mode - then the Vita worked just fine. (Chromecast has the same problem) For me the Streamboost is useful enough that I actually keep the DGL-5500 just for that and rely on another wireless AP for wireless.
-
Are the Vitas N supporting? What security mode do they support?
-
Are the Vitas N supporting? What security mode do they support?
Yes, they support N, and they support WPA/WPA2 AES/TKIP. My Chromecast does the exact same thing as the Vita - remember my post a few months ago about it? :)
-
Did you phone contact D-Link support about it yet?
Maybe the new release will help...Still not sure when though...I presume this month or next.
Yes, they support N, and they support WPA/WPA2 AES/TKIP. My Chromecast does the exact same thing as the Vita - remember my post a few months ago about it? :)
-
Did you phone contact D-Link support about it yet?
Maybe the new release will help...Still not sure when though...I presume this month or next.
No, I just tried to disable wireless as much as it'll let you (DGL-5500 refuses to let you turn wireless off completely and save settings), and then I use another AP for wireless while the DGL-5500's sole purpose is as a Streamboost processor. In my experience even when Streamboost doesn't recognize the particular app I'm using it still does a better job making everything share bandwidth than normal QoS does.
-
The 5500 doesn't shut off WiFi completely? ???
-
The 5500 doesn't shut off WiFi completely? ???
Right. If you try to turn off both 2.4Ghz and 5Ghz WiFi the router refuses to do it, and you have to turn one or the other back on before it'll save settings again.
-
I'll check this out on mine this evening... :-\
-
I'll check this out on mine this evening... :-\
Let me know what your result is, I just tried again and oddly enough it let me turn both wireless interfaces off this time (last time I tried it quite clearly said an error telling me to turn one or the other back on before it would let me proceed with saving the settings). Might be some kind of weird thing that comes and goes? (Just like how My Network works for a bit, then stops working and just shows you a blank page until you restart the router).
-
One thing I forgot to check on. I'll try again this evening. ::) I was testing the PW issue last nite.
What browser are you using to manage the router?
Let me know what your result is, I just tried again and oddly enough it let me turn both wireless interfaces off this time (last time I tried it quite clearly said an error telling me to turn one or the other back on before it would let me proceed with saving the settings). Might be some kind of weird thing that comes and goes? (Just like how My Network works for a bit, then stops working and just shows you a blank page until you restart the router).
-
Using IE 11 on Win 7x64, I can disable both radios with out any issues. I de-selected the 2.4Ghz radio then the 5Ghz radio, Saved Settings and rebooted. Both radios were not broadcasting.
-
Using IE 11 on Win 7x64, I can disable both radios with out any issues. I de-selected the 2.4Ghz radio then the 5Ghz radio, Saved Settings and rebooted. Both radios were not broadcasting.
I'm using Chrome. The error I used to get wasn't vague, it actually told me something along the lines of I 'had to turn at least 1 wireless interface on' before it would save the settings. I don't know if it's some combination of settings I had or what at the time (I tinkered so much with the settings trying to get it to work with Google Chromecast and the PS Vita before finding that 802.11g on 2.4Ghz with 5Ghz disabled or using another router for the wireless were the only fixes.)
I logged back into the router again just now and oddly enough My Network and Statistics are back to not working again, yet those were working after I disabled wireless and saved settings yesterday (and I changed nothing since). Now My Network is back to giving a blank page and Statistics gives 'Unable to get requested data.'
-
Ya, I don't use Chrome for obvious reasons however for those that do:
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection