D-Link Forums

The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320L => Topic started by: pph on February 11, 2014, 06:46:25 PM

Title: Missing disk space
Post by: pph on February 11, 2014, 06:46:25 PM

Hi,

I have a 3tb seagate hard disk installed. It has been working for many months. I noticed missing disk space in the last few days. I am not sure it is related to the latest firmware. I just updated it to the latest one. There is only around 1tb of files on the drive, around 50% of pictures and 50% of other files. It reports 66% used which is around 2tb used. 33% of disk space is missing.

I ran scandisk and smart test. It came back without any issues. I have rebooted it a few times. Any ideas?

pph

Title: Re: Missing disk space
Post by: JavaLawyer on February 11, 2014, 07:40:51 PM

What firmware version was installed on the ShareCenter at the time the HDD was formatted?
Do you own a DNS-320 or DNS-320L?

Title: Re: Missing disk space
Post by: pph on February 12, 2014, 06:23:36 AM

Hi,

Thanks for the reply. Sorry I am new to this forum. I thought I am in DNS-320L forum. It should imply the model of my NAS.
The hard drive was formatted at 1.02b07 or earlier. I just have 1.03b04 installed. Thanks a lot for your help.

pph

Title: Re: Missing disk space
Post by: JavaLawyer on February 12, 2014, 06:29:42 AM

Quote from: pph on February 12, 2014, 06:23:36 AM

Hi,

Thanks for the reply. Sorry I am new to this forum. I thought I am in DNS-320L forum. It should imply the model of my NAS.
The hard drive was formatted at 1.02b07 or earlier. I just have 1.03b04 installed. Thanks a lot for your help.

pph

New members periodically post questions in the wrong product board.  If we were dealing with a DNS-320, then I would ask a slightly different set of questions.

Log into the DNS-320L web UI using a browser and navigate to Management > System Status > System Info.  What is listed under Volume Information?

Title: Re: Missing disk space
Post by: pph on February 12, 2014, 06:50:43 AM

Quote from: JavaLawyer on February 12, 2014, 06:29:42 AM

New members periodically post questions in the wrong product board.  If we were dealing with a DNS-320, then I would ask a slightly different set of questions.

Log into the DNS-320L web UI using a browser and navigate to Management > System Status > System Info.  What is listed under Volume Information?

I have a DNS-320L and I am in the right forum. Thanks for your reply.

Title: Re: Missing disk space
Post by: JavaLawyer on February 12, 2014, 08:54:02 AM

Log into the DNS-320L web UI using a browser and navigate to Management > System Status > System Info.  What is listed under Volume Information?

Title: Re: Missing disk space
Post by: pph on February 12, 2014, 01:14:45 PM

Volume Name    Volume_1
Volume Type    Standard
Total Hard Drive Capacity    2748.2 GB
Used Space    1836.1 GB
Unused Space    912.1 GB

I only have around 1tb of files on the drive. Thanks in advance.

Title: Re: Missing disk space
Post by: JavaLawyer on February 12, 2014, 02:43:47 PM

Are you running any add-on apps on the DNS-320L which may be placing hidden files? (e.g. My Surveillance add-on, etc.)?

Title: Re: Missing disk space
Post by: pph on February 12, 2014, 06:53:18 PM

I played with My Surveillance settings a bit after the new firmware was installed. I did not realize it is recording. I got the space back. Thanks a lot.

Title: Re: Missing disk space
Post by: JavaLawyer on February 12, 2014, 07:31:28 PM

Glad I could help. . .  ;)