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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-325 => Topic started by: Moby65 on February 14, 2014, 06:19:59 PM

Title: Rattling sound on brand new 325
Post by: Moby65 on February 14, 2014, 06:19:59 PM
Just bought a DNS-325 turned it on after installing a hard drive. The Enclosure Box rattles in the upright position but the sound goes away when I place it sideways!

Help !!
Title: Re: Rattling sound on brand new 325
Post by: JavaLawyer on February 15, 2014, 09:42:00 AM
Quote from: Moby65 on February 14, 2014, 06:19:59 PM
Just bought a DNS-325 turned it on after installing a hard drive. The Enclosure Box rattles in the upright position but the sound goes away when I place it sideways!

Help !!

Does the rattling persist if you power down the DNS-325 and remove the HDD, and reboot?
If the noise is coming from the DNS-325 itself, you may want to consider returning the unit to the vendor for a replacement. The DNS-325 should not be generating the type of noise you are describing.

Again, if you do choose to return the DNS-325, I recommend going through the vendor where you made the purchase rather than D-Link. D-Link requires that you return the original unit back at your own expense, i.e. you have to pay the return shipping.
Title: Re: Rattling sound on brand new 325
Post by: Moby65 on February 16, 2014, 06:47:07 AM
The noise persists and will only go away if I tilt the device upwards, side ways or just place it down, sideways.

I will go exchange it, as I like it.

Thanks !
Title: Re: Rattling sound on brand new 325
Post by: JavaLawyer on February 16, 2014, 10:48:08 AM
Glad to help. Post back and let us know how your replacement unit turns out!  ;)
Title: Re: Rattling sound on brand new 325
Post by: priitv8 on February 27, 2014, 02:23:15 PM
Quote from: Moby65 on February 16, 2014, 06:47:07 AM
The noise persists and will only go away if I tilt the device upwards, side ways or just place it down, sideways.
Have you tried if removing the front plate changes anything?