D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNS-327L => Topic started by: chrishemingway on February 18, 2014, 08:25:34 AM
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Currently trying to update firmware but after 30 minutes it's still in progress (and yes it is a wired connection). How long should this take? What do I do if it fails?
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Currently trying to update firmware but after 30 minutes it's still in progress (and yes it is a wired connection). How long should this take? What do I do if it fails?
What browser are you using?
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Browser = Internet Explorer 11. O/S = Windows 7
When I select the new firmware file and click on apply I get the rotating circle icon under which it says 'Warning: Firmware update in progress. Please do not shut down or restart the ShareCentre' but nothing seems to be happening.
After several hours, I pressed escape (which stops the animation) and thankfully it doesn't appear to have bricked the device - I can log back in, but the upgrade hasn't taken place. I tried the update a second time, making sure other network connections to the router were disabled (in case they were affecting the bandwidth), but no difference.
Any suggestions?
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IE11 has proven problematic for a number of users. You may want to try a lower version of IE or Firefox.
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Just used Chrome and the update seems to have worked (there was a % counter within the rotating circle and after a few minutes it rebooted)
Now I have a new problem (when logging in using IE11 or Chrome)
When I log in I have three buttons at the top - Home, Applications, and Management, but only the Home button is blue i.e. live. There is nothing listed under my folder or my favourite applications, and clicking on add/remove does nothing. In fact I can't do anything except logout.
However I've just tried FireFox and the icons are ok. But how do I get them back in IE11 (they were ok before the firmware update)?
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I'm wondering if the latest version of Java plays into this in concert with new UI components in the latest DNS-327L firmware. Please take a look at the following FAQ post: Network Cameras - Lost "Live View" After Installing Java Version 7 Update 51 (http://forums.dlink.com/index.php?topic=57476.0)
Please post back and let us know if this helps. :-\
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Now I have a new problem (when logging in using IE11 or Chrome)
When I log in I have three buttons at the top - Home, Applications, and Management, but only the Home button is blue i.e. live. There is nothing listed under my folder or my favourite applications, and clicking on add/remove does nothing. In fact I can't do anything except logout.
Same problem here, even with another browser (Opera 12.16). This happened right after updating the DNS-327L firmware from 1.00 to 1.01.
At least it still works with IE8 and (in my case) with Chrome. However, it would be nice to fix that bug. As I said, it worked in firmware version 1.00 and I did not change anything on my PC since then (especially I run exactly the same Java version than before)
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Are other users having issues using IE11 with the latest DNS-327L firmware release?
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I found a (the?) solution for the bug with the disabled buttons: After reloading the web interface website with F5 it works, again.
It seems a script with javascript functions etc. was changed by the firmware update and the browser still used the file from the browser cache.
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I found a (the?) solution for the bug with the disabled buttons: After reloading the web interface website with F5 it works, again.
It seems a script with javascript functions etc. was changed by the firmware update and the browser still used the file from the browser cache.
Thanks for posting your solution! ;)
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I use Firefox and also had the web interface non responding keys problem.
This happened rarely ( 1 or 2 times) not only after upgrading to 1.01 but also with the previous version.
Pressing F5 only didn't solve it.
But pressing CTRL+F5 did.
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Pressing F5 worked for me (in IE11)!
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There is no standard what F5 does in a browser. For example, Opera re-requests all files from the server. If you have a browser that prefers files in the browser cache (like firefox) you need another shortcut (like ctrl-f5). In case of problems, clearing the browser cache should work as well...
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I have the same issue on safari 7.0.2
Home page URL that failed
http://NASip/web/home.html?v=8401878
After refreshing the page, here is the correct url :
http://NASip/web/home.html
Note that i succeed to reach other page by typing directly others URL (in the cache of the browser) :
http://NASip/web/management.html?id=system&v=1394276956682
http://NASip/web/application.html?v=1394278090423
Waiting for the next firmware...
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Thanks to all that posted answers to troubleshoot the issue with the browser cache after firmware upgrade to 1.01b9.
Thanks.