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The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: lwb250 on February 19, 2014, 06:28:26 AM

Title: Picture in Motion Detection Emails Not Displaying
Post by: lwb250 on February 19, 2014, 06:28:26 AM

Just set up a 932 camera on my dlink with motion detection alert emails.

No matter what email program or webmail client I use, the still image from the motion capture will not display in the email or as a separate image. I can see the icon where the image should be, but it won't display. The file appears to be there as well.

I have done this with both Mac and Windows email clients as well as with browser based webmail.

???

Title: Re: Picture in Motion Detection Emails Not Displaying
Post by: JavaLawyer on February 19, 2014, 06:49:44 AM

Did you try downloading the file and opening in a image viewer application (e.g. MS Paint)?

Title: Re: Picture in Motion Detection Emails Not Displaying
Post by: lwb250 on February 19, 2014, 02:20:39 PM

I guess I'm a little confused.

It appears the image I thought was a capture from the camera is a logo that is not displaying properly (it's a .png image file, not that it matters.)

I was of the impression that when motion is detected an email is sent with a capture from the camera.

Is this the case or not?

Title: Re: Picture in Motion Detection Emails Not Displaying
Post by: JavaLawyer on February 19, 2014, 05:51:10 PM

The DCS-932L does have the option to attach screen captures to emails. Presuming you are using a fairly recent firmware version, make sure you have the following options selected:

• Log into the web UI and navigate to SETUP > Mail > TIME SCHEDULE
  
• Check the box Enable emailing images to email account
• Select the radio button Motion Detection
  
• Select the radio button E-mail attached with 6 frames (3 frames before and 3 frames after motion frame)
  
• Press Save Settings
  

Title: Re: Picture in Motion Detection Emails Not Displaying
Post by: lwb250 on February 19, 2014, 05:55:24 PM

I was confused.  I thought it would provide snapshots with the email notification through MyDlink.

Found the UI for the camera tonight and go it set up properly.

Thanks!

Title: Re: Picture in Motion Detection Emails Not Displaying
Post by: JavaLawyer on February 19, 2014, 06:00:02 PM

mydlink does not provide any messaging capabilities. Email notifications are configured solely through the web UI. Post back and let us know how everything works out.  ;)

Title: Re: Picture in Motion Detection Emails Not Displaying
Post by: prestigitor on February 23, 2014, 02:17:53 AM

I encounter something similar to lwb250. I do receive email notification but the image is a little icon size what it appears to be a broken image. If anybody can sehd some light. Thanks. ??? ???

Title: Re: Picture in Motion Detection Emails Not Displaying
Post by: JavaLawyer on February 23, 2014, 06:16:33 AM

Quote from: prestigitor on February 23, 2014, 02:17:53 AM

I encounter something similar to lwb250. I do receive email notification but the image is a little icon size what it appears to be a broken image. If anybody can sehd some light. Thanks. ??? ???

What are your settings under SETUP > Mail > TIME SCHEDULE

Title: Re: Picture in Motion Detection Emails Not Displaying
Post by: JavaLawyer on March 04, 2014, 05:05:53 AM

Any update on this issue?  ???