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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-615 => Topic started by: SCprez on March 09, 2014, 02:17:12 PM

Title: My Internet keeps dropping and reconnecting
Post by: SCprez on March 09, 2014, 02:17:12 PM

 ??? OK here is the setup. i Have wide open west internet and cable provider. i am using a DCM-202 modem and a DIR-615 wireless router. I am constantly losing signal for the internet. but i wait a few minutes and it comes back then i lose it again. ill probably have to try and post this a ton of times before it will connect. is there a firmware update for this modem. and if so where i haven't been able to locate any. my router is OK because it still is connected to the network and is still able to transfer files thought out it. just the internet keeps dropping off. not sure if this is the right place to post this and i have searched through a lot of posts and no answers so i was wondering if I'm missing something. thanks in advance for any help.

Title: Re: My Internet keeps dropping and reconnecting
Post by: FurryNutz on March 09, 2014, 02:44:14 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

Internet Service Provider and Modem Configurations

• Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
• What ISP Modem service link speeds UP and Down do you have?
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)

FW is mainly handled by ISPs only and not by D-Link for the modem. This model model is fairly old now so it may not be supported by the ISP as far as FW goes. You may want to get into a Motorola SB 6 series stand alone modem.

I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. Check the phone lines for correct operation and filtering.  The modem is dependent upon getting good signal from the ISP Service.

Title: Re: My Internet keeps dropping and reconnecting
Post by: FurryNutz on March 20, 2014, 10:26:38 AM

Any status on this?  ???