D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-5020L => Topic started by: wallace78 on March 19, 2014, 08:00:44 AM

Title: Internet connection problem - Always OFFLINE
Post by: wallace78 on March 19, 2014, 08:00:44 AM

The camera is nomore able to connect to internet. While it was working good, its status suddenly changed to OFFLINE. I've tried to restart the camera and also to reset it and restart the configuration wizard, but the device is still nomore able to connect to internet. This happens both with ethernet and wireless. The Led is anyway green.

Title: Re: Internet connection problem - Always OFFLINE
Post by: JavaLawyer on March 19, 2014, 08:02:32 AM

Are you referring to mydlink access?
Are you able to view the camera via wireless by entering the IP address of the camera in a browser on a PC located on your local network?

Title: Re: Internet connection problem - Always OFFLINE
Post by: tzmazlan on April 14, 2014, 06:29:53 AM

Hi there...I'm having the same issue...Always Offline ...after fist setup & register all working fine but when log out  and log in again ...the status of the camera at d-link cloud show offline and cannot be access...pls help...I have reset the camera a few time already...tq

Title: Re: Internet connection problem - Always OFFLINE
Post by: niteowl on May 01, 2014, 11:32:16 AM

I have 3 dcs5020Ls and they all go offline at different times.  instead of seeing 3 camera icons with green check marks I end up seeing red Xs with the camera icons & no picture.  I then have to unplug and re-connect,, have also unplugged the router and re-plugged.  the issue remains,, all 3 cameras have had their latest firmware updates.