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The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: elgiampo on April 15, 2014, 05:46:55 AM

Title: Use of emergency room on 932L
Post by: elgiampo on April 15, 2014, 05:46:55 AM
Because of upgrade fail, i've my dcs932l bricked. I'm trying to resolve this with the "emergency room" upgrade firmware but when i try to upload (any kind of) the firmware, the only answer is "Failed to upload image".
What can i do?

Thank's
Title: DCS-932L - Firmware Upgrade Failure
Post by: JavaLawyer on April 15, 2014, 06:25:35 AM
If the DCS-932L firmware upload was disrupted by any form of network or power disruption, there's a good chance the camera was rendered unusable.

DCS Network Cameras - My Camera Doesn't Work Following a Failed Firmware Update (http://forums.dlink.com/index.php?topic=56758.0)
Title: Re: Use of emergency room on 932L
Post by: elgiampo on April 15, 2014, 08:14:07 AM
But the emergency room works... the ip cam works too... why i can't do anything ?
Title: DCS-932L - Firmware Upgrade Failure
Post by: JavaLawyer on April 15, 2014, 12:20:42 PM
Perhaps there's some miscommunication. . . What is an "emergency room" upgrade?
Title: Re: Use of emergency room on 932L
Post by: elgiampo on April 15, 2014, 02:51:59 PM

Press reset button and insert the power cable.
Then go  to 192.168.0.20 and you will see the emergency room !
From this page you can upload the firmware... ( but don't work)

Title: Re: Use of emergency room on 932L
Post by: ReverendTed on April 15, 2014, 05:26:46 PM
Press reset button and insert the power cable.
Then go  to 192.168.0.20 and you will see the emergency room !
From this page you can upload the firmware... ( but don't work)
Are you absolutely certain the device at 192.168.0.20 is the camera?
Title: Re: DCS-932L - Firmware Upgrade Failure
Post by: JavaLawyer on April 16, 2014, 04:49:18 AM
Press reset button and insert the power cable.
Then go  to 192.168.0.20 and you will see the emergency room !
From this page you can upload the firmware... ( but don't work)



You still haven't described what the "emergency room" is.  I own this camera and there is no reference to either "emergency" nor "emergency room" within the camera firmware. Can you provide screenshots of what you're referring to?
Title: Re: Use of emergency room on 932L
Post by: elgiampo on April 16, 2014, 07:00:02 AM
My screenshot about "Emergency Room" !
I'm not lunatic !  :) :)


https://www.dropbox.com/sh/x75e6036gdlxhm9/R2qfBOfpPW
Title: Re: DCS-932L - Firmware Upgrade Failure
Post by: JavaLawyer on April 16, 2014, 07:06:51 AM
What is Ralink Technology?  This is not a D-Link UI. Never saw this before.  How are you accessing the web UI exactly?

To log into the D-Link web UI, enter the DCS-932L IP address in a web browser on PC on the same LAN as the camera.  The UI should look like this: http://support.dlink.com/emulators/dcs932l/100/upgrade.htm (http://support.dlink.com/emulators/dcs932l/100/upgrade.htm)
Title: Re: Use of emergency room on 932L
Post by: FurryNutz on April 16, 2014, 07:20:21 AM
Possible that UI is a wireless adapter client?  ???
Title: Re: DCS-932L - Firmware Upgrade Failure
Post by: JavaLawyer on April 16, 2014, 07:46:58 AM
Possible that UI is a wireless adapter client?  ???

Definitely not D-Link, that's for sure. The OP should instantiate a direct IP connection through a local browser.
Title: Re: Use of emergency room on 932L
Post by: FurryNutz on April 16, 2014, 07:51:54 AM
Needs to confirm the IP address of .20 against other devices...Is the .20 IP address that of the DCS?
Title: Re: DCS-932L - Firmware Upgrade Failure
Post by: JavaLawyer on April 16, 2014, 07:57:53 AM
Entering the DCS-932L IP address in a local browser will confirm whether the IP address is correct as the OP will either see the DCS-932L web UI login or something else altogether.  :o
Title: Re: Use of emergency room on 932L
Post by: elgiampo on April 17, 2014, 01:11:24 AM
No connection error, the 932 is always with the red led on. no possible connection with the lan (on dhcp) .
I've read about the E.R. in the other dlink product. I've tried to connect and i've found it.
the 932l is connected to my imac with a normal cable. i've set manually the ip of my imac (192.168.0.1)
and i've found the 192.168.0.20 of the 932l.
I don't have another device connected in my mac.

Title: Re: DCS-932L - Firmware Upgrade Failure
Post by: JavaLawyer on April 17, 2014, 08:28:22 AM
No connection error, the 932 is always with the red led on. no possible connection with the lan (on dhcp) .
I've read about the E.R. in the other dlink product. I've tried to connect and i've found it.
the 932l is connected to my imac with a normal cable. i've set manually the ip of my imac (192.168.0.1)
and i've found the 192.168.0.20 of the 932l.
I don't have another device connected in my mac.

Lets start over:

Title: Re: Use of emergency room on 932L
Post by: JavaLawyer on April 24, 2014, 08:28:44 AM
Any update with this issue?
Title: Re: Use of emergency room on 932L
Post by: manitoulinguy on June 21, 2014, 03:48:34 AM
My take on this.. he is trying to flash the wireless chip onboard the 932L. Thats why it doesnt work. Its not an interface to flash the camera ROM.
Title: Re: Use of emergency room on 932L
Post by: orbnu on July 29, 2014, 11:58:24 AM
Hello,

I have just been told by french D-Link support the way to get to this "emergency room" : my dcs-932L was apparently bricked after flashing the latest firmware (red led on startup, no activity afterwards, factory reset did not do anything).

To get to the emergency room :
* connect directly the camera cable to your pc (direct link, no switch, no router between pc and camera)
* configure your PC IP address statically : IP : 192.168.0.50 netmask : 255.255.255.0 gateway 192.168.0.20
* power-on the camera and press the reset button for 20 sec
* wait a bit (20 sec approx.), and go to http://192.168.0.20 and the emergency room will appear

I could flash the new firmware this way, and my camera is no more bricked.

--
Bruno
Title: Re: Use of emergency room on 932L
Post by: RYAT3 on July 29, 2014, 01:15:49 PM
Thanks!   
Title: Re: Use of emergency room on 932L
Post by: JavaLawyer on July 30, 2014, 07:49:54 AM
Hello,

I have just been told by french D-Link support the way to get to this "emergency room" : my dcs-932L was apparently bricked after flashing the latest firmware (red led on startup, no activity afterwards, factory reset did not do anything).

To get to the emergency room :
* connect directly the camera cable to your pc (direct link, no switch, no router between pc and camera)
* configure your PC IP address statically : IP : 192.168.0.50 netmask : 255.255.255.0 gateway 192.168.0.20
* power-on the camera and press the reset button for 20 sec
* wait a bit (20 sec approx.), and go to http://192.168.0.20 and the emergency room will appear

I could flash the new firmware this way, and my camera is no more bricked.

--
Bruno

Thank you for this information.  I've forwarded the content from this thread to my contact at D-Link USA to see if this is a valid recovery option.  And if so, can it work on other model cameras... ???
Title: Re: Use of emergency room on 932L
Post by: RYAT3 on July 30, 2014, 09:42:48 AM
I googled dlink emergency room and found some hits this time. Mostly bricked router related.

I sure hope it is an option.
Title: Re: Use of emergency room on 932L
Post by: FurryNutz on July 30, 2014, 09:53:37 AM
If it comes to be supported, we could add it here:
Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.0)
Title: Re: Use of emergency room on 932L
Post by: JavaLawyer on July 30, 2014, 10:19:03 AM
If it comes to be supported, we could add it here:
Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.0)

I already have a placeholder for it here: Network Camera FAQ (http://forums.dlink.com/index.php?board=300.0)  ;D