D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: gammaJ on April 26, 2014, 08:57:46 AM
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My DIR 655 had been working fine for a year. Then I had connection problem and I reset my modem and router. Wired started working again just fine. Wifi connects to the router, but then it says "no internet access". I did a firmware update to the 7/11/13 version 2.11NA, and then did a push button reset to default and reset everything. Still, my wired connections work fine for full internet, but all my wifi devices connect to the router and then say "no internet access". I tried auto channel, and fixed 1,6,11 - no differences. I'm stumped!
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What region are you located?
- Was a Factory Reset performed before and after any firmware updates then set up from scratch?
FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
- Was the router working before any firmware updates?
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)
- Ensure the default (dlink) SSID name is changed. Can be anything and not something that's already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
- What wireless modes are you using?
- 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
- Channel Width set for Auto 20/40Mhz or try 20Mhz only.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
- What wireless devices do you have connected?
- Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
- Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/support/metageek-software-archives/) to find out. How many?
- If you have any of these options, Try turning OFF or ON Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition, Extra Wireless Protection and HT 20/40 Co-existence if you have it. Also testing with HT20/40Mhz Co-existence enabled will impact results as well. I prefer to use this option OFF. Recommended settings are default. Under Advanced/Advanced Wireless.
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
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Any status on this? ???
My DIR 655 had been working fine for a year. Then I had connection problem and I reset my modem and router. Wired started working again just fine. Wifi connects to the router, but then it says "no internet access". I did a firmware update to the 7/11/13 version 2.11NA, and then did a push button reset to default and reset everything. Still, my wired connections work fine for full internet, but all my wifi devices connect to the router and then say "no internet access". I tried auto channel, and fixed 1,6,11 - no differences. I'm stumped!