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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: fzappa on May 27, 2014, 11:38:38 AM

Title: DIR-655 Time (WORK AROUND)
Post by: fzappa on May 27, 2014, 11:38:38 AM
I read the posts on this before starting this new thread, but saw no answers, just workarounds. The time is 1 hour behind if the settings are as they should be.
This is with 2.11NA installed.
The offset is +1 hour, and that should be correct, or am I whacked?
Title: Re: DIR-655 Time
Post by: FurryNutz on May 27, 2014, 11:41:03 AM
Is NTP server enabled or disabled?

We have seen some issues with it being an hour off. What Time Zone are you located?

We believe this has something to do with the DST of the FW as it only seems to happen when DST kicks in.
What happens if you adjust the offset to -1 or more?

Internet Service Provider and Modem Configurations
Title: Re: DIR-655 Time
Post by: fzappa on May 27, 2014, 11:48:16 AM
Is NTP server enabled or disabled?

We have seen some issues with it being an hour off. What Time Zone are you located?

We believe this has something to do with the DST of the FW as it only seems to happen when DST kicks in.
What happens if you adjust the offset to -1 or more?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
To make it correct I turned off NTP, since it seemed to not have any effect, and went with sync to computer clock.
I tried the -1 hr and funny thing, same time showed as with +1 hr. I'm in Mt Time Zone.
Running on Charter cable, with their provided SurfBoard modem.
Title: Re: DIR-655 Time
Post by: FurryNutz on May 27, 2014, 11:50:44 AM
Ok, I've asked about this however haven't received any info on it.

And the ISP modem doesn't have any built in routers? Just making sure.

I believe this is the only router model that does this when DST hits.  ::)
Title: Re: DIR-655 Time
Post by: fzappa on May 28, 2014, 05:33:38 AM
Checked routers time this morning and its showing about 35 minutes slow, after being set correctly yesterday by syncing with pc time.
Title: Re: DIR-655 Time
Post by: FurryNutz on May 28, 2014, 06:39:31 AM
And with NTP does it keep better time, just an hour off?
Title: Re: DIR-655 Time
Post by: fzappa on May 28, 2014, 07:48:20 AM
And with NTP does it keep better time, just an hour off?
As far as I can tell its an hour off. Don't know if that's being based on the pc time or if it's even checking a timeserver.
If I have to manually correct time and for dst then no reason to use ntp. I can sync with pc occassionally. Shouldn't have to. Looking into this online it appears that many have had this issue over past years and fw versions. Not good for sales I'd think.
Title: Re: DIR-655 Time
Post by: FurryNutz on May 28, 2014, 07:56:13 AM
Ya I know...I would recommend that you phone contact D-Link support and ask for level 2 or higher help and specifically ask them about this. Yes this has been going on for a while. I'll put my Rev B back online and check it out. I'll pass this to my contact and see if maybe we can get some information regarding this.

Please let us know what you find out.
Title: Re: DIR-655 Time
Post by: fzappa on May 28, 2014, 10:29:27 AM
Just had Charter come over and replace the modem (docsis3) and so when he left I checked the router and the system time was hours slow again. Just reset it to sync with PC.
I'll try and call them today, thanks.
Title: Re: DIR-655 Time
Post by: FurryNutz on May 28, 2014, 10:31:33 AM
PM me the case number. I'll set mine up after work and have a look at this again with ya.  ;)
Title: Re: DIR-655 Time
Post by: fzappa on May 28, 2014, 12:27:18 PM
Ya I know...I would recommend that you phone contact D-Link support and ask for level 2 or higher help and specifically ask them about this. Yes this has been going on for a while. I'll put my Rev B back online and check it out. I'll pass this to my contact and see if maybe we can get some information regarding this.

Please let us know what you find out.
Called them and my router is out of warranty so they want a credit card.  Ain't gonna happen.  I'll try and fix it myself with online help.
Title: Re: DIR-655 Time
Post by: FurryNutz on May 28, 2014, 12:37:46 PM
Ok, i'll put mine online and see what we find.

Keep us posted if you find any info...
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on May 28, 2014, 06:54:22 PM
Ok, heres was I got, I'm in the MST time zone.

If NTP server is enabled and I'm in Time Zone MST, Time Zone set to MST, time is 1 hour behind. Even if DST is enabled or not.  >:( If i set Central Time Zone from MST and reboot, the time will be an hour ahead and correct.
(http://i1195.photobucket.com/albums/aa396/furrynutz740il/DIR655RevBv211Time_zpsbc210455.png) (http://s1195.photobucket.com/user/furrynutz740il/media/DIR655RevBv211Time_zpsbc210455.png.html)

Now if i disable DST and use manual time sync from PC, time is correct if I use +30 on Off Set, save settings and reboot the router. Time is correct for MST and remains about 1 minute behind actual time on my PC after checking status after reboot.  :D

Now, if I reboot the router again while using manual sync with PC time, save settings and reboot router, say 5 minutes from last sync with PC, after router reboots, log in and check the time? The time is no longer up to date and reverts back to the last sync of time with the PC.  :-\ If I went over 5 minutes and reboot the router, the time reverts back to last sync with PC and time is even more behind from actual time at each reboot.  

My 2 cents.

Title: Re: DIR-655 Time
Post by: fzappa on May 29, 2014, 07:36:24 AM
If just selecting timezone and one of the NPT in the pulldown would just work.......? This can't be too hard for the programmers to get functioning correctly. With the 60 second reboot after changing settings, I think I'll just live with it until they fix it (who am I kidding, its been broken for years).
Thanks for doing the testing and verifying the problem is across the board (or is it, anyone NOT having time problems?).
Title: Re: DIR-655 Time
Post by: FurryNutz on May 29, 2014, 07:56:55 AM
Ya I know.  ::)

Give the manual sync, TZ and +30 offset a try. Seems to be working for me.
Title: Re: DIR-655 Time
Post by: fzappa on May 29, 2014, 01:04:36 PM
Ya I know.  ::)

Give the manual sync, TZ and +30 offset a try. Seems to be working for me.
Will do. Over night mine has lost a few minutes. It would also seem to me that the time wouldn't wander, but that the clock feature would hold the gap, not increase it. You had no luck with NPT at all?
Title: Re: DIR-655 Time
Post by: FurryNutz on May 29, 2014, 01:14:18 PM
Ya NTP was ok however an hour off if I used the correct TZ. If I moved the TZ to central time, it corrected the hour being off.  ::)
Title: Re: DIR-655 Time
Post by: fzappa on May 29, 2014, 01:16:52 PM
No go, this time it does exactly as told and adds 30 minutes to the time. Went back to sync and save with no DST or NPT. Its still not right but close (a minute or two now, will keep an eye on it).
If you have any in to the company maybe a word can get it corrected in next firmware.  It would be interesting to do a poll and see how many users are affected.
I can't say for certain but I think everything was good with my unit with 2.03, and with the flash a few days ago the error was introduced, but I may be wrong.  I usually keep a pretty good eye on these things though so everything is on the same time while I'm away.
Title: Re: DIR-655 Time
Post by: FurryNutz on May 29, 2014, 01:23:34 PM
Ya I passed this along to my contact at D-Link. I saw he looked at it. Nothing said about it.

I just looked at mine from work, time is correct and holding true using manual and offset....
Title: Re: DIR-655 Time
Post by: fzappa on May 29, 2014, 01:32:25 PM
Ya I passed this along to my contact at D-Link. I saw he looked at it. Nothing said about it.

I just looked at mine from work, time is correct and holding true using manual and offset....
Could be his clock is wrong and he thinks it's quitting time.....
I went back to sync and save. What I worry about is that I'll be traveling and a power outage will cause the clock to grab a severely incorrect time and I'll get problems with security camera/router. Router is on UPS, as is modem, but.....
Also, the time in the Charter Arris modem is right on the minute.  Maybe Dlink can call them and find the fix.
Title: Re: DIR-655 Time
Post by: FurryNutz on May 29, 2014, 01:36:04 PM
Ya that the only thing. If the power fails it will revert back to the last manual sync. I recommend that you have the remote access for the router enabled do you can configure it remotely if needed.

What model Arris modem do you have?
FYI: Arris Cable Modems and External Routers (http://forums.dlink.com/index.php?topic=50682.0)
Title: Re: DIR-655 Time
Post by: fzappa on May 29, 2014, 02:52:44 PM
Ya that the only thing. If the power fails it will revert back to the last manual sync. I recommend that you have the remote access for the router enabled do you can configure it remotely if needed.

What model Arris modem do you have?
FYI: Arris Cable Modems and External Routers (http://forums.dlink.com/index.php?topic=50682.0)
I do have remote access enabled but worried that something with the time could prevent accessing it. Maybe not.
The new docsis 3 they replaced the old docsis 2 with is the TM822G. I complained that I wasn't getting the 30mbps that they had just bumped us all to, the new modem fixed that. Sounds like another bump to 60 mbps coming later this year.
Title: Re: DIR-655 Time
Post by: FurryNutz on May 29, 2014, 04:22:24 PM
Remote access on the router isn't dependent upon correct Time. Just make sure it's enabled.

Does this modem have a built in router or is it stand alone Modem?
Title: Re: DIR-655 Time
Post by: fzappa on May 29, 2014, 05:58:23 PM
Does this modem have a built in router or is it stand alone Modem?
After reading the link you enclosed I did some research and it's just a modem. Odd though that one option for it is a recharging internal battery.  Charter didn't include that, but a good idea I'd think.  Doesn't matter on mine as it and the router are on UPS so we can at least go online with tablets (to see if we lost power because we're at war and/or to order pizza).
Title: Re: DIR-655 Time
Post by: FurryNutz on May 29, 2014, 10:02:16 PM
You should be good then.  ;)
Title: Re: DIR-655 Time
Post by: fzappa on May 30, 2014, 06:35:12 AM
Checking the time today and still just about 1 1/2 minutes behind, about the time it takes to sync and reboot I'm guessing.
If it doesn't wander further off I can live with this.
Title: Re: DIR-655 Time
Post by: FurryNutz on May 30, 2014, 07:04:22 AM
Ya that what I saw on mine...seem to keep the pace though.  ::)
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on January 02, 2015, 02:43:59 PM
Interested in giving this a try?  ;D
http://forums.dlink.com/index.php?topic=61291.0 (http://forums.dlink.com/index.php?topic=61291.0)
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on January 03, 2015, 05:59:15 PM
The link in that post was wrong (had http: in it).
Here is the real, corrected version:
http://forums.dlink.com/index.php?topic=61291 (http://forums.dlink.com/index.php?topic=61291)
I'll give it a try.
Thanks again...
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on January 03, 2015, 06:27:35 PM
Link is corrected...try again.  ;)
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on January 05, 2015, 11:24:11 AM
Looks like there have been some issues with this version, reading in the Beta thread, correct? I'm hesitant to load it just to correct the time setting if I inherit other issues.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on January 05, 2015, 11:35:38 AM
Only issue I notice that 10 minute network activity after the router comes to ready. After that, it goes away.

I'd like for you to test the v2.12 for the time issue to confirm that it maybe fixed for you. I and one other believe it maybe fixed...You can always go back to prior version. Do a save router config to file before you start.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on January 05, 2015, 01:30:49 PM
OK, just did the deed. Reset to factory, loaded firmware, reset again, then used my saved set up file. Set time as my time zone (Mountain) with DST and -1 hr., and using ntp1.dlink.com.  Will monitor and report back.
Thanks
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on January 05, 2015, 05:59:38 PM
Looked at mine today after work. Time still correct. I'm using +1 for DST though. Your using -1?
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on January 06, 2015, 12:37:20 PM
Yeah. With +1 it was an hour fast. Other than that all seems great. I had no odd behavior and getting good service. I'll take another look at settings. I wanted to share a screenshot but can't seem to on here.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on January 06, 2015, 12:48:41 PM
Hmm, odd, mine in the same TZ and using +1.

Please> Adding Screenshots In A Post (http://forums.dlink.com/index.php?topic=58120.0)
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on January 06, 2015, 02:34:51 PM
(http://helpmedave.site11.com/photos/Clipboard01.jpg)
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on January 06, 2015, 03:49:08 PM
Same config here accept mines +1 and time is correct.  ???
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on January 07, 2015, 06:13:35 AM
Still holding time to the minute. Any idea what else this version may have added?
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on January 07, 2015, 07:37:07 AM
Nothing said. Hoping to get more info after CES is over.  ::)
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on January 10, 2015, 05:00:39 AM
Still spot on to the minute. All works very well.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on January 11, 2015, 08:30:34 AM
Good to hear. Sounds like it maybe fixed in this beta. Hope to find out more info soon. Hope they will post it officially.  ;)
Title: Re: DIR-655 Time (WORK AROUND)
Post by: thekochs on January 11, 2015, 12:25:13 PM
I have Hardware A4 with 1.34NA firmware.
I enabled NTP but manually typed in time.nist.gov instead of using one of the pulldown DLINK options.....mine has worked correctly for months every since. If you read some other threads or in the manual it says you can type in a time server link manually.  Prior to this I had problems and wondered if it was the Dlink sites.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on January 11, 2015, 01:22:14 PM
Thanks for your information and feed back. This particular issue has been with the Rev B DIR-655 for a while now. Seems to have been fixed with this latest beta build for it.

I have Hardware A4 with 1.34NA firmware.
I enabled NTP but manually typed in time.nist.gov instead of using one of the pulldown DLINK options.....mine has worked correctly for months every since. If you read some other threads or in the manual it says you can type in a time server link manually.  Prior to this I had problems and wondered if it was the Dlink sites.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on January 22, 2015, 04:56:09 PM
Just one more post to say that the time issue is GONE! Now, it would be nice to hear what else was improved.
Title: Re: DIR-655 Time (RESOLVED)
Post by: FurryNutz on January 22, 2015, 05:13:29 PM
I'll see if I can get any info. I did ask them to please let the dev team know it fix the time issue and to release it after passing lab testing.

Glad it's working now. Enjoy.

Just one more post to say that the time issue is GONE! Now, it would be nice to hear what else was improved.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on March 09, 2015, 03:38:07 PM
So, after reading another post this morning (and replying, I thought, but it seems to have been moved/removed) I noticed that mine is back to playing games since the time change. It was an hour off and nothing I do seems to hit that magic combination to get it right (other than not using NTP).
Just wanting to report back.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on March 10, 2015, 06:57:49 AM
I'll hook mine up again and test it out.

Cartel said that his log corrected when the DST hit. So there maybe still an issue there.

So, after reading another post this morning (and replying, I thought, but it seems to have been moved/removed) I noticed that mine is back to playing games since the time change. It was an hour off and nothing I do seems to hit that magic combination to get it right (other than not using NTP).
Just wanting to report back.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on March 19, 2015, 01:12:58 PM
I think the DST issue is still present in v2.12. Since DST kicked off this month, I think this is when it appears. I cant get accurate time zone for my zone (MST) as it's always an hour behind. No matter what Offset I use with NTP server enabled. I didn't see this issue before DST kicked off so I presume there is a problem with DST on this model router when DST kicks off in March.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on June 19, 2015, 11:23:02 AM
With the recent security problem found for this model router and other. I've asked that D-Link fix the Time/DST issue if possible while they fix the security problem as well. Just hoping that this could be a quick fix as this is the only real other problem that effect Rev B. Can't promise anything. I've asked. Some users may want to phone contact D-Link support to notify them and ask for this fix as well before it gets too late. I presume the 655 line will be headed to EOL and not developed one much any more.  ::)
Title: Re: DIR-655 Time (WORK AROUND)
Post by: fzappa on June 19, 2015, 04:47:34 PM
Thanks. I'll be interested in reading about this new security issue. Been fighting the time settings again recently and it seems to wander at will.
I do have another question/issue but will start a new thread.
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on June 22, 2015, 07:00:24 AM
Hoping that it will be finally fixed.  ::)
Title: Re: DIR-655 Time (WORK AROUND)
Post by: FurryNutz on July 13, 2016, 09:10:20 AM
We tried:  :-\
http://forums.dlink.com/index.php?topic=55233.0 (http://forums.dlink.com/index.php?topic=55233.0)