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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-600L => Topic started by: tamal24 on June 29, 2014, 06:23:36 AM

Title: dlink router shows disconnected during rain outside
Post by: tamal24 on June 29, 2014, 06:23:36 AM

Hi, I am using dlink 600l router for more than a year.
Experience is satisfactory except in rainy season. I am using cable internet connection through dlink router. During rain the router home page says disconnected and router earth symbol blinks very rarely. But if I put the cable's rj45 into pc's lan the orange light of lan card blinks as usual. After putting static ip in pc it connects to net.

How can I identify during rain the cable signal is still good in router? Plz help me to diagnose the problem.

Title: Re: dlink router shows disconnected during rain outside
Post by: FurryNutz on June 29, 2014, 12:04:40 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

Rain and the occurence of the problem in this timeframe means that there is someting getting wet or being effected by the rain. You need to have the ISP physically check the cables all the way up to the ISP modem.

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
• What ISP Modem service link speeds UP and Down do you have?
• Check cable between Modem and Router and PC, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For DSL or Fiber service lines, ensure that the ISP is using good working phone or cable lines to the  modem and that the phone lines are filtered correctly. For cable Internet, RG-6 coaxial cable is needed, not RG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. I recommend having the ISP service physically check the lines going from the out side to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.