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The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: asoy28 on July 02, 2014, 06:23:06 AM

Title: DCS-932L suddenty goes offline (3 of my devices)
Post by: asoy28 on July 02, 2014, 06:23:06 AM
3 of my dlink DCS-932L suddenly offline.
I also tried to reset the account and it successfully re-registered again all my 3 dlinks camera however after a while it gone offline again.
They're ok to browse locally only the online problems.

The funny thing about it, everytime I reset the device and I successfully re-register it again but it only happen for a while and then it goes offline again.
Not sure what is wrong with it, I have also check all my internet connection and they are all fine.

Was fine before for at least 1 year on 1.06 firmware until they suddenly offline 3 days ago.
I also try to upgrade the firmware and re-register 3 of them all over again successfully, online for about 3 mins and goes offline again.

When they are online, I can browse locally but when I tried to view on Iphone, it is Error 0.70_0_2_7_22
Nothing wrong with my ISP connection, so not sure what the problem is

Anyone experience the same??
Title: Re: DCS-932L suddenty goes offline (3 of my devices)
Post by: ErikP on July 03, 2014, 12:49:28 AM
Since the last firmware upgrade v1.11 (2014-03-14) I have this same problem with my 2 DCS-930L devices.
Does anyone have a solution for this problem?
Title: Re: DCS-932L suddenty goes offline (3 of my devices)
Post by: davidwyatt6 on July 13, 2014, 11:36:44 AM
Same thing happened to my DCS-932L after I installed the latest firmware.  I tried absolutely everything to get it to work.  I finally loaded an older firmware and it seems to be fine now.  Time will tell.
Title: Re: DCS-932L suddenty goes offline (3 of my devices)
Post by: Jtomalley on March 03, 2015, 06:17:21 PM
I am suddenly having the same problem with my DCS-931L camera. I cannot access video either on MyDink website or on iPhone apps. However the camera is still showing as online on app and MyDlink.com AND the WiFi extender function of the camera appears to be fine. (??)

Have rebooted router, connections and caches, reset camera to factory default (twice) and reinstalled.

This was happening prior to firmware upgrade 1.06.B6 and is worse now that I ran the upgrade.
Title: Re: DCS-932L suddenty goes offline (3 of my devices)
Post by: JavaLawyer on March 04, 2015, 08:02:13 AM
Quote from: Jtomalley on March 03, 2015, 06:17:21 PM
I am suddenly having the same problem with my DCS-931L camera. I cannot access video either on MyDink website or on iPhone apps. However the camera is still showing as online on app and MyDlink.com AND the WiFi extender function of the camera appears to be fine. (??)

Have rebooted router, connections and caches, reset camera to factory default (twice) and reinstalled.

This was happening prior to firmware upgrade 1.06.B6 and is worse now that I ran the upgrade.

You can regress to an earlier firmware version that worked on your particular camera.
Title: Re: DCS-932L suddenty goes offline (3 of my devices)
Post by: Jtomalley on March 04, 2015, 12:04:24 PM
Quote from: JavaLawyer on March 04, 2015, 08:02:13 AM
Quote from: Jtomalley on March 03, 2015, 06:17:21 PM
This was happening prior to firmware upgrade 1.06.B6 and is worse now that I ran the upgrade.

You can regress to an earlier firmware version that worked on your particular camera.

-- It was happening before the upgrade... HOWEVER -- last night I re-upgraded from buggy v1.06.B6 to v1.07.. and then I renamed the camera and it hasn't disconnected since. Go figure.
Title: Re: DCS-932L suddenty goes offline (3 of my devices)
Post by: JavaLawyer on March 05, 2015, 06:58:09 AM
Quote from: Jtomalley on March 04, 2015, 12:04:24 PM
-- It was happening before the upgrade... HOWEVER -- last night I re-upgraded from buggy v1.06.B6 to v1.07.. and then I renamed the camera and it hasn't disconnected since. Go figure.

How are you managing your camera IPs? I recommend reserving IP addresses for each camera through your router. Static addresses can cause issues under certain circumstances, and DHCP should be avoided.

DCS Network Cameras - Should I Use DHCP, Static IP, or Reserved IP Address? (http://forums.dlink.com/index.php?topic=58018.0)