D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-645 => Topic started by: 546-rid on July 29, 2014, 12:11:01 PM

Title: reset doesn't work - cannot log in as admin
Post by: 546-rid on July 29, 2014, 12:11:01 PM

Good Morning, Hello, or good evening!

I just updated my dir-645 from FW 101 to 104B11. But now I cannot log in anymore.
When I browse to 192.168.0.1 it says immediately sth like "wrong password,(admin/blank) shouldn't appear here".
My old admin password doesn't work either. A factory resent doesn't help, nor am I able to open the "emergency room", nor .2 neither .101 leads me to something.

Any ideas, suggestions, inputs?

//Edit:


    What Hardware version is your router? A1
    What Firmware version is currently loaded? v.1.04B
    What region are you located? Europe
    Are you wired or wireless connected to the router? wired
    Has a Factory Reset been performed? doesn't work
    Was a Factory Reset performed before and after any firmware updates then set up from scratch? No, update was performed within web-shell.

FW Update Process

    Was the router working before any firmware updates? Yes.



PC Web Browser Configurations
What browser are you using? Chrome and IE 11, but it worked before on both.

Title: Re: reset doesn't work - cannot log in as admin
Post by: FurryNutz on July 29, 2014, 12:23:58 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Are you wired or wireless connected to the router?
• Has a Factory Reset (http://blog.dlink.com/what-is-a-reset-button-when-should-i-use-it) been performed?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?

FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

• Was the router working before any firmware updates?

PC 3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
• Turn off all devices accept for one wired LAN PC while testing.
• Disable any downloading client software managers, i.e. Torrents or similar.

PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection

Title: Re: reset doesn't work - cannot log in as admin
Post by: 546-rid on July 29, 2014, 12:35:07 PM

Sorry about the missing information. Here we go:

What Hardware version is your router? A1
    What Firmware version is currently loaded? v.1.04B
    What region are you located? Europe
    Are you wired or wireless connected to the router? wired
    Has a Factory Reset been performed? doesn't work
    Was a Factory Reset performed before and after any firmware updates then set up from scratch? No, update was performed within web-shell.

FW Update Process

    Was the router working before any firmware updates? Yes.



PC Web Browser Configurations
What browser are you using? Chrome and IE 11, but it worked before on both.

Title: Re: reset doesn't work - cannot log in as admin
Post by: FurryNutz on July 29, 2014, 12:49:33 PM

Lets try this:

Download the v1.04 file from here first:
http://www.dlink.com/uk/en/support/product/dir-645-wireless-n-home-router-1000
Unpack the .bin file from the .zip file.

Then follow this: Use IE or FF.
Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.0)

Title: Re: reset doesn't work - cannot log in as admin
Post by: 546-rid on July 30, 2014, 02:59:39 AM

So, for whatever reason it worked out. I was able to connect and log-in as admin with blank PW. In the end I used openSUSE and FireFox.
So it seems to be a browser problem - I am not able to log in with my laptop, neither with IE nor with Chrome. Strange, because I was able to log-in with exactly this machine beforehand (using chrome).
Weird, but I do not plan to log in that often.

Thank you for your help anyway!

Title: Re: reset doesn't work - cannot log in as admin (RESOLVED)
Post by: FurryNutz on July 30, 2014, 06:48:08 AM

I presume there is a configuration with the browsers on the one PC.

Glad you go in. Enjoy.