D-Link Forums

D-Link DSL Modem/Routers => Other DSL modem/routers => Topic started by: adilifshes on August 07, 2014, 02:09:58 AM

Title: Dlink DDNS confirm account fails
Post by: adilifshes on August 07, 2014, 02:09:58 AM

Hello,

As per the email that was sent out a few weeks ago I tried to re register but keep getting "unknown serial number" error message. I've used the DDNS service for over 6 months. What do I do?

Thanks

Title: Re: Dlink DDNS confirm account fails
Post by: FurryNutz on August 07, 2014, 07:14:45 AM

I recommend that you phone contact your regional DDNS or D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Title: Re: Dlink DDNS confirm account fails
Post by: adilifshes on August 08, 2014, 04:06:38 AM

I have no idea how to reach them by phone, I assume DDNS is a D-Link centralized operation. Any info how to contact them, phone or email would be welcome.

I talked to regional support and they're totally clueless on DDNS.

Title: Re: Dlink DDNS confirm account fails
Post by: FurryNutz on August 08, 2014, 07:14:53 AM

Lets start here first:

What region are you located?

http://forums.dlink.com/index.php?topic=60357.0 (http://forums.dlink.com/index.php?topic=60357.0)