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The Graveyard - Products No Longer Supported => Routers / COVR => DGL-5500 => Topic started by: Turbo101e on August 24, 2014, 02:49:08 AM

Title: DGL-5500 Trouble
Post by: Turbo101e on August 24, 2014, 02:49:08 AM

My D-Link DGL-5500 wont boot up any more.
The power led stay steady orange, wont go green  and router wont boot.
Pless help me.
Sincercy yours, Jean-Marc Bralt

Title: Re: DGL-5500 Trouble
Post by: FurryNutz on August 24, 2014, 09:33:39 AM

Can you still access the routers web page?

Can you factory reset the router with the reset button?

Title: Re: DGL-5500 Trouble
Post by: Turbo101e on August 24, 2014, 04:09:41 PM

I cant access the routers web page anymore.
Allready try to factory reset the router with the reset button.
Unplug router for 12 houres and have the same issue.
I think i did all i can do.
It like the router bugging.
Sincerly yours.

Title: Re: DGL-5500 Trouble
Post by: FurryNutz on August 24, 2014, 04:11:41 PM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email. Ask for an RMA.
Let us know how it goes please.

Title: Re: DGL-5500 Trouble
Post by: Turbo101e on August 24, 2014, 05:21:45 PM

Ok i will do tath ang let you know how it goes.
Many thanks for the prompt reply.

Title: Re: DGL-5500 Trouble
Post by: FurryNutz on August 25, 2014, 07:04:59 AM

Let us know how it goes...

Title: Re: DGL-5500 Trouble
Post by: Turbo101e on September 08, 2014, 03:14:15 PM

Hi FurryNutz. I have just recive my DGL-5500 waranty replacement. ;D
let me ask you a question about DGL-5500 firmware. 1.01 original, 1.10 and , 1.11 BUILD 03 and 1.12 BUILD 05  are the only firmware thant is non beta?
FIRMWARE 1.10 BUILD 09, 1.10 BUILD 10 and 1.12 BUILD 03 1.12 BUILD 05 or all beta firmware.
Could firmware 1.11 BUILD 03 and 1.12 BUILD 05 be beta?
With firmware should i use nowing that 1.12 BUILD 05 is no good?

Sincerly your.

Title: Re: DGL-5500 Trouble
Post by: FurryNutz on September 08, 2014, 04:03:36 PM

Test with loaded FW first. If it doesn't seem to work well for you, load 1.12 BUILD 03
Please use the FW update process to load it.

Title: Re: DGL-5500 Trouble
Post by: Turbo101e on September 10, 2014, 01:43:35 AM

Just find wath was 1.12b05 firware  issue.
StreamBoost causing  pe_loop notice and  over consomation ove internet bandwidth.
Sep 10 04:24:19    
(NOTICE): pe_loop: Got delete message
Sep 10 04:24:19    
(NOTICE): pe_loop: del_msg returned 2.
Sep 10 04:24:19    
(NOTICE): pe_loop: Got delete message

I disable StreamBoost and the pe_loop notice  stop.
But with out StreamBoost, i ave no controle ove my network and priority.
 

Title: Re: DGL-5500 Trouble
Post by: FurryNutz on September 10, 2014, 07:09:15 AM

Load 1.12 BUILD 03
Please use the FW update process to load it.