D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-5500 => Topic started by: revrenc on August 27, 2014, 10:54:31 AM
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What Hardware version is your router? Look at sticker under router. A1
Link>What Firmware version is currently loaded? Found on the routers web page under status. 1.12B05
What region are you located? US
Are you wired or wireless connected to the router? wired
Internet Service Provider and Modem Configurations
What ISP Service do you have? centurylink, dsl
What ISP Modem Mfr. and model # do you have? zyxel pk5100z, bridged
Is ISP Modem/Service using Dynamic or Static WAN IP addressing? Dynamic
What ISP Modem service link speeds UP and Down do you have? 3.0 down/.50 up
Check cable between Modem and Router, swap out to be sure. i use cat 7
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. i use 1492, found using command line method
For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled. it is
Hello everyone, sometimes i cant login to the 5500 menu, my internet still works and the gateway 192.168.0.1 shows up when i do ipconfig/all. i cant access it via pc, tried IE and firefox, and my wireless wont connect. has any1 came across this. i upgraded firmware to the latest version shortly after hooking it up. so i didnt have much alone time with the shipped firmware and shortly after that, disconnected the 5500 to get my internet modem straighted out (thx furry and vault for the help).
this is what the log says, the other 8 pages are pretty much the same
Aug 27 12:52:08
(NOTICE): pe_loop: add_msg returned 0.
Aug 27 12:52:08
(NOTICE): pe_loop: Got add message
Aug 27 12:52:01
USER root pid 3737 cmd /etc/sysconfig/sbmonitor.sh
Aug 27 12:51:54
(NOTICE): pe_loop: add_msg returned 0.
Aug 27 12:51:54
(NOTICE): pe_loop: Got add message
Aug 27 12:51:54
(NOTICE): pe_loop: add_msg returned 0.
Aug 27 12:51:54
(NOTICE): pe_loop: Got add message
Aug 27 12:51:54
(NOTICE): pe_loop: add_msg returned 0.
Aug 27 12:51:54
(NOTICE): pe_loop: Got add message
Aug 27 12:50:01
USER root pid 631 cmd /etc/sysconfig/sbmonitor.sh
Aug 27 12:49:27
(NOTICE): pe_loop: del_msg returned 0.
Aug 27 12:49:27
(NOTICE): pe_loop: Got delete message
Aug 27 12:49:04
(NOTICE): pe_loop: del_msg returned 0.
Aug 27 12:49:04
(NOTICE): pe_loop: Got delete message
Aug 27 12:48:30
(NOTICE): pe_loop: del_msg returned 1.
Aug 27 12:48:30
(NOTICE): pe_loop: Got delete message
Aug 27 12:48:04
(NOTICE): pe_loop: del_msg returned 1.
Aug 27 12:48:04
(NOTICE): pe_loop: Got delete message
Aug 27 12:48:01
USER root pid 1813 cmd /etc/sysconfig/sbmonitor.sh
Aug 27 12:47:30
(NOTICE): pe_loop: add_msg returned 0.
Aug 27 12:47:30
(NOTICE): pe_loop: Got add message
Aug 27 12:47:07
(NOTICE): pe_loop: del_msg returned 1.
Aug 27 12:47:07
(NOTICE): pe_loop: Got delete message
Aug 27 12:47:02
(NOTICE): pe_loop: add_msg returned 0.
Aug 27 12:47:02
(NOTICE): pe_loop: Got add message
these r the settings i know i changed
ABE disabled
steamboost updates on
dns relay off
setup manual dns servers
i set up port forwarding for my xbox with 1-65535 for both udp and tcp
i dont have to reset my router to access the menu, all i have to do hit the power button on the back
any help would be appreciated, thx yall
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FYI:http://forums.dlink.com/index.php?topic=59817.msg239539#msg239539 (http://forums.dlink.com/index.php?topic=59817.msg239539#msg239539)
You might want to go back to Beta Build 03 as it didn't exhibit this issue.
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thx furry, ill give it a shot. sorry for the post. i should have read the firmware notes :-(
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Never hurts to ask. ;)
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Hey Furry, ill ask this stuff here, let me know if i need to start a new thread
should i use these settings for the 5500
enable anti-spoof checking
diable media server(im not gonna share a storage device)
i did the ones in this thread already
http://forums.dlink.com/index.php?topic=57445.0 (http://forums.dlink.com/index.php?topic=57445.0)
do you recommend those
and with no more bandwidth than i have 3up/.50 down, do you recommend i leave ABE off, i would like to keep steamboost updates enabled aswell
thx for the help
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Hey Furry, ill ask this stuff here, let me know if i need to start a new thread
should i use these settings for the 5500
enable anti-spoof checking
Kind of up to you. I don't since I'm not really being checked out my spoofs and such. Thats not to say that I am either. I don't have this enabled as I don't need the router doing any more processing that it needs.
diable media server(im not gonna share a storage device)
Ya, if your not using it, disable it.
i did the ones in this thread already
http://forums.dlink.com/index.php?topic=57445.0 (http://forums.dlink.com/index.php?topic=57445.0)
Should no longer see UI hang issues.
do you recommend those
and with no more bandwidth than i have 3up/.50 down, do you recommend i leave ABE off, i would like to keep steamboost updates enabled aswell
Id test with it ON and OFF and see which works for you best. Your ISP speeds are fairly low so not sure what would make a different either way.
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thx furry, one more thing, i downgraded to BO3, like you said but now i cant use my 5ghz, it says im connected but i cant access the 5500 menu our go on the net. it was working fine in B05, and i can connect to 2.4ghz fine. here are the settings i have
(http://imagizer.imageshack.us/v2/150x100q90/673/NFS4qp.jpg) (http://imageshack.com/f/ipNFS4qpj)
thx for the help, let me know if i need to start a new thread
EDIT: i got it working in 802.11a mode only, ive used n only in the past, so not sure whats up with that, lol
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We have to DL that image. Can you recheck the IMG url so you can make the picture bigger?
Did you factory reset, load FW, factory reset again then set up from scratch?
Disable WPA on 5ghz, can you connnect then?
Change the SSID name to something unique and different and fun. I use Airport Extreme 5Ghz for mine. ;D
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try this, 200x200 thumbnail is the biggest image shack would let me do without a subscription
(http://imagizer.imageshack.us/v2/280x200q90/673/NFS4qp.jpg) (http://imageshack.com/f/ipNFS4qpj)
Did you factory reset, load FW, factory reset again then set up from scratch? yes
Disable WPA on 5ghz, can you connect then? yes, even at n and n/ac combined
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Ok now try WPA only with mixed TPIK and AES.
What devices do you have connected to the 5Ghz radio?
Be sure to power cycle them between changes on the router or disable the networking or Wifi adapter to clear out any old networking caches.
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Ok now try WPA only with mixed TPIK and AES. Wouldnt connect
What devices do you have connected to the 5Ghz radio? hp touchpad
sorry iit took so long to reply, had to go to work
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Is the OS on the HP updated?
Strange how it won't connect now. This the only device that won't connect to the 5Ghz radio?
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No, I haven't updated in awhile, cuz I'm getting low on space.
The touch pad is the only thing I have that uses 5ghz
It was working fine on BO5, so I don't know what it is
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Did it ever work on B03 or did you update from shipping FW to B05 then down to B03?
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straight from shipped fw to B05 then B03
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Did it work on shipped FW? I wonder if v1.10 or v1.11 would exhibit the same...
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TBH, I don't really know, I believe that it worked on the shipped fw, but I didn't use it much b4 I updated it, then I unhooked the 5500 while I was working on the packet loss situation.
It works on every 5ghz mode, unless I have security enabled.
On BO5 it was showing around 121 Mbps on my tablet
On BO3 its showing around 36 Mbps
But I don't know how accurate that is
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If you get some time, can you go back to v1.01 FW and test again...I'm wondering if it worked well there and maybe something changed since then and now you picked it up on B03 and may have been corrected in B05. The only other thing after this would be to update the HP device. HP is responsible for the Wifi drivers on that device as is D-Link for drivers on there router. Seen a similar issue with MS Xbox 360 Slims:
http://forums.dlink.com/index.php?topic=50107.0 (http://forums.dlink.com/index.php?topic=50107.0)
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Thx furry, I'll give it a shot, and holler back, preciate the help.
I saw where B03 corrected a streamboost issue where ABE was showing wrong speeds, is everything else alright with stream boost on the other fw versions
I should just b able to save config for BO3, and reload if I go back to BO3, correct?
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Ya didn't see any major issues on B03 when I had it running. No UI hangs. Seemed to be the most stable of all the versions.
Yes, if you have a B03 config saved while on that version. If you go to a different version then come back to B03, you can load it and be up and running.