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Software => Shareport - Windows => Topic started by: Erkkiperkele on June 20, 2009, 03:03:46 PM

Title: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network USB
Post by: Erkkiperkele on June 20, 2009, 03:03:46 PM: Hello,

I used to use the SharePort Network Utility with my DGL-4500 Router on a wired network. But since I connect to the network through WiFi with a DWA-552 Pci card i get the following errors:
"Access violation at address 004312F3 in module 'SharePort Network USB Utility.exe'. Read of address 00000008."

The D-Link SharePort Window says:
"No USB device is detected.
Please plug in one of the below USB devices.
(Printer, MFP, Scanner, Storage Devices)"

Is there a way to make it work?

Thanks for helping me out.

NB: DGL-4500 FW ver = 1.15
DWA-552 FW ver = 1.5
SharePort Utility ver = the one before the last, the one for the 1.15 DGL-4500 FW.
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network USB
Post by: Clancy on June 21, 2009, 11:05:11 AM: Quote from: Erkkiperkele on June 20, 2009, 03:03:46 PM
SharePort Utility ver = the one before the last, the one for the 1.15 DGL-4500 FW.

Just asking but is it Shareport V1.14?
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network
Post by: Erkkiperkele on June 21, 2009, 11:40:17 AM: Yes that's it, the SharePort Utility ver is :1.14.0.0
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network USB
Post by: Demonized on June 22, 2009, 02:45:25 AM: It would help if you would mention the OS that is crashing. Also send the content of the error log.

This might indicate a memory problem on your hardware (PC).
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network
Post by: Erkkiperkele on June 22, 2009, 05:05:06 AM: I'm on Windows XP Pro, SP3. Concerning the log, I have to admit I don't know where to find it. I checked on the following folders:
- Program files
- Document & settings\My user\Application Data
- Document & settings\My user\Local settings\ Application Data
- My documents
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network
Post by: Clancy on June 22, 2009, 08:13:21 AM: Quote from: Erkkiperkele on June 22, 2009, 05:05:06 AM
I'm on Windows XP Pro, SP3. Concerning the log, I have to admit I don't know where to find it. I checked on the following folders:
- Program files
- Document & settings\My user\Application Data
- Document & settings\My user\Local settings\ Application Data
- My documents

Is the error a "Blue Screen Of Death" type error? If so, Demonized is possibly referring to the memory dump that occurs after every BSOD error. I think that log is found in the root folder. I should know, I create enough of them.
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network USB
Post by: Demonized on June 22, 2009, 09:36:39 AM: Actually, I'm referring to "eventvwr.msc"
Try running that in the 'Run' box
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network USB
Post by: Clancy on June 22, 2009, 10:36:57 AM: Quote from: Demonized on June 22, 2009, 09:36:39 AM
Actually, I'm referring to "eventvwr.msc"
Try running that in the 'Run' box

Ah yes, of course, the event viewer. Something I've become very familiar with as of late.
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network USB
Post by: Demonized on June 22, 2009, 04:14:19 PM: As a Windows user that is virtually impossible to avoid :)
Although W7 does a great job the last two months.
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network
Post by: Erkkiperkele on June 23, 2009, 05:28:48 PM: Hi,

Thanks you all, for I just discovered the event viewer [Unfortunately, as a windows user, I'm in love with it]. It indicated an error while loading some COM+ services. I Started them [3 services all together: COM+ Event System, COM+ System application, and DCOM Server Process Launcher], and now it works just fine.

Thanks!
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network USB
Post by: Clancy on June 23, 2009, 07:36:16 PM: Demonized, looks like your work here is done. ;)
Title: Re: DWA-552 : Access violation at address 004312F3 in module 'SharePort Network USB
Post by: vaz on December 07, 2009, 03:36:10 PM: I just finished about 12 hours of troubleshooting a blue screen crash in vista 64 that got solved by removing sharepoint. I wasn't even using the software, but it would load on startup and after I updated my atheros l1e network adapter driver it crashed at the end of installation. I did all kinds of searching, and eventually found safe mode with networking allowed me to go on the internet just fine. If I even sat at the normal login screen for too long the system would crash. I figured it might be the atheros and installed another card I had, still crashed. So Eventually I got frustrated and went on an uninstall spree of all network stuff, restarting after each one. When I uninstalled sharepoint the system crashed in the same way it did at bootup. I used revo uninstaller to uninstall it completely and when I rebooted, no crash! I enabled my atheros with the updated driver and it's working great! I'm using the Asus p5q as well. I hope this helps if anyone else getting something like this.