D-Link Forums

D-Link Network Video Recorders => DNR-322L => Topic started by: hercules71035 on October 21, 2014, 07:39:51 AM

Title: How to save the Access Password?
Post by: hercules71035 on October 21, 2014, 07:39:51 AM

Hi everybody! :)
I have a strange problem with the WebUI of my DNR-322L. I cannot save access password neither with IE11 nor Chrome (the latest version). If I check save password it doesn't work. Can you help me??
Thanks.

M.I.

Title: Re: How to save the Access Password?
Post by: FurryNutz on October 21, 2014, 07:46:49 AM

Does clearing the browser caches and previously saved PW profiles, then go back in and connect help?
Try with FF...

Title: Re: How to save the Access Password?
Post by: hercules71035 on October 21, 2014, 08:18:44 AM

Wow.. with chrome I have just removed the old password, then I saved again and it works.
With IE there is no possibility to remove a single password, so I have to remove ALL passwords... some alternative way??
I tried (with IE) to save again the password but it doesn't work.

Thanks.

PS.: I not use FF because I use Chrome daily, IE for some particular web site, and so, I cannot have a specific browser for specific operation, it's ridiculus!! XD XD

Title: Re: How to save the Access Password?
Post by: hercules71035 on October 21, 2014, 08:26:32 AM

Quote from: hercules71035 on October 21, 2014, 08:18:44 AM

Wow.. with chrome I have just removed the old password, then I saved again and it works.

So... I have restarted my PC and it doesn't work again..... :(

Title: Re: How to save the Access Password?
Post by: FurryNutz on October 21, 2014, 08:46:17 AM

Can you try with FF and let me know please if this also fails.

Title: Re: How to save the Access Password?
Post by: hercules71035 on October 21, 2014, 09:04:53 AM

No, it doesn't work. It seems identically to Chrome and IE, namely when I try to access with saved password it asks me: Do you want update password?
In Chrome, which I can see the password, I have a different password saved respect to the real password. This is the problem: the browsers save the WRONG password.
It's very strange....

Title: Re: How to save the Access Password?
Post by: FurryNutz on October 21, 2014, 09:08:07 AM

What region are you located?

What FW version is loaded on the 322L?

Also, what Java version are you using?

Title: Re: How to save the Access Password?
Post by: hercules71035 on October 21, 2014, 09:14:28 AM

I am in Italy.
The firmware version is 2.10.
And Java version is 8, update 25. I am sure that it doesn't work neither with Java 7 because I have just updated java.

Title: Re: How to save the Access Password?
Post by: FurryNutz on October 21, 2014, 09:58:13 AM

Is this the non beta version as I see there is a beta available...

Title: Re: How to save the Access Password?
Post by: hercules71035 on October 21, 2014, 10:29:38 AM

I known that there is a beta available but I'm attending a stable version before update it. I cannot risk to have an unstable product, furthermore there is no assurance that the latest firmware solves this bug.

Title: Re: How to save the Access Password?
Post by: FurryNutz on October 21, 2014, 11:30:55 AM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.