D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-5500 => Topic started by: Turbo101e on November 01, 2014, 06:15:38 PM
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As 1.12b05 is a complit disater!!! Burn 15GB ove bandwitch evry day.
Wend will be especting a decent firmware for this router?
I have buy this device 200$ and 14 months later. D-Link dind give dind resolve all troubles and give us a stable firmwre
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http://forums.dlink.com/index.php?topic=60904.0 (http://forums.dlink.com/index.php?topic=60904.0)
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Will D-Link give use a other firmrwae soon?
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Please use v1.12 B03 until new FW has been released.
http://forums.dlink.com/index.php?topic=60925.msg244506#msg244506 (http://forums.dlink.com/index.php?topic=60925.msg244506#msg244506)
No information is known when the next FW version will be released.
Please answer the questions presented so we can better help you. If not, then I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
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http://forums.dlink.com/index.php?topic=59817.msg244685#msg244685 (http://forums.dlink.com/index.php?topic=59817.msg244685#msg244685)
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http://forums.dlink.com/index.php?topic=60972.0 (http://forums.dlink.com/index.php?topic=60972.0)
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Same issue as 1.12b05.
Log (notice) pe_Loop: add_msg returned 0.
(notice) pe_Loop: Got add message
(notice) pe_Loop: add_msg returned 0.
So will this Burn 15GB ove bandwitch evry day?
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Please provide the following feedback:
- What region are you located?
- Are you wired or wireless connected to the router?
- Was a Factory Reset performed before and after any firmware updates then set up from scratch?
>FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
- Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
- What ISP Modem service link speeds UP and Down do you have?
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•What region are you located? shouth shore Montréal, Québec Canada
•Are you wired or wireless connected to the router? wired
•Was a Factory Reset performed before and after any firmware updates then set up from scratch? yes
•What ISP Service do you have? Cable or DSL? DSL
•What ISP Modem Mfr. and model # do you have? Arris TM722G
•Is ISP Modem/Service using Dynamic or Static WAN IP addressing? Dynamic
•What ISP Modem service link speeds UP and Down do you have? 30Mbps download 10Mbps upload
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I don't think thats going to take up any bandwidth. How are you determining that this is using bandwidth?
Does this happen with all devices disconnected from the router and turned off accept for one wired PC?
This maybe a DNS resolution issue with ISP. D-Link is reviewing this at this time...we may need more information from you.
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1.12B05 and 1.13b03 wend i get message in log (notice) pe_Loop: add_msg returned 0.
(notice) pe_Loop: Got add message
It burn over 100Gb in 5 or 6 day, and i have a limite.
This issue is cause wend streamboost is enable.
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Disable SB and ABE for now. The entries will stop.
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If i disable streamboost, My network Activity devices and priorities is no longer working.
So for now, i will stick to 1.12B03 because it have less issue.
But i hope for a new firmware soon.
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D-Link knows about it.
Thank you.
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It is been more than a year since i buy DGL-5500 Gaming Router AC1300 with StreamBoost™ Technology.
Since i only got some trouble. No frimware is up to the task.
D-Link now about my major issue, i see no deferance betwen firmware 1.12B05 and 1.13B05 the same troubles.
For a router that cost over 200$, i iam very desapointed ove D-Link support.
I sincerly hope to get a trouble less frimware soon!!!
If i none the issues that router have, i would but it!!!
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Revert back to v1.12 B03 then.
D-Link was not able to reproduce bandwidth usage that your are experiencing. Nor am I. v1.13 is working for me.
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email. Ask for an RMA.
Let us know how it goes please.
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D-Link offert no phone service.
I allready maide a RMA augus 27 2014, because router did anser to comandes and i could get in device.
At this time only 1.12B05 was avalable. But 1.13B02 as the same issue.
Won't ask for a other RMA if router is OK. Trouble come with firmfware 1.12B05 and 1.13B02 only wend steamboost is enable. I loost speed32Gb/s to 28Gbs/ in donload and bandwich is over consuming betwen 15 to 20Mb.
I have buy DGL-5500 in october 2013 and still wating for a sutable firmware. FurryNutz
said that "D-Link was not able to reproduce bandwidth usage that your are experiencing. Nor am I. v1.13 is working for me".
Once again, For a router that cost over 200$, i iam very desapointed ove D-Link support.
I sincerly hope to get a trouble less frimware soon!!!
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I recommend that you phone contact D-Link support and ask them for a different model router in exchange for the 5500. I recommend the DIR-868L or the 862L.
I don't know when any new FW is forth coming or if it will fix your issues. You need to contact your regional Canadian D-Link office for help and support.
Good Luck.
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I have contact Canadian D-Link office . But they want to charge $$$ for assistance.
I not exited be the idee ove changing a DGL for DRI. I paid 200$ for a gamer routeur.
Never ad issue with old version ove DGL. I sould never but the 5500.
Paid big $$$$ with no support.
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I recommend that you phone contact D-Link support and ask them for a different model router in exchange for the 5500. Pay the fee to talk to some one, then once you get some one on the line, ask them about refunding the fee as well as exchanging for a different model router. I recommend the DIR-868L or the 862L. The DIR series routers are solid routers and well great for gaming as well.
The DGL-5500 was not designed, developed and meant for market outside of the USA.
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http://forums.dlink.com/index.php?topic=61713.0 (http://forums.dlink.com/index.php?topic=61713.0)
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Firmware 1.13B04 as the same issue as 1.13B03 and 1.12B05.
Streamboost as lot ove bug.
Slow down bandwitch aroud 10% and use about 15Gb transfer a day.
I aim disapointed ove D-link consumer service, in canada ther bo support at all.
DGL-5500 have big issue and after more then a year D-link just ignor thos problem.
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I recommend that you phone contact D-Link support and ask them for a different model router in exchange for the 5500. Pay the fee to talk to some one, then once you get some one on the line, ask them about refunding the fee as well as exchanging for a different model router. I recommend the DIR-868L or the 862L. The DIR series routers are solid routers and well great for gaming as well.
The DGL-5500 was not designed, developed and meant for market outside of the USA.
Good Luck.
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Please disable ABE and enter manual ISP UP and Down link speed values while leaving SB enabled.
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I recommend that you phone contact D-Link support and ask them for a different model router in exchange for the 5500. Pay the fee to talk to some one, then once you get some one on the line, ask them about refunding the fee as well as exchanging for a different model router. I recommend the DIR-868L or the 862L. The DIR series routers are solid routers and well great for gaming as well.
The DGL-5500 was not designed, developed and meant for market outside of the USA.
Good Luck.
I but this router in Canada, so why D-Link sold this item if it wont wrork?
Now, i should payd for phone service ?!?!? And for wath, hoping that they refund me they Service Package !!!
Even worst, FuryNutz sugesstion is to ask a exchange for a router wort half the price ove my DGL-5500!!!
This have no sense to me, it is not resonable to ask me more money for a produc not intended to worck in Canada!!!
Wath a scam!!! It is D-Link problem if they dont offer support in Canada!!! And they want me to spend more money on this JUNK!!!
I aim completly desapointed by D-Link Support.
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Have you contact D-Link support in Canada yet?
You won't know till you find out...
The suggested routers may be worth not as much however do more and offer more in features than the 5500 does.
Sorry we can't do any thing else for you here in the forums. This is a matter that you need to talk to someone at D-Link support ON the phone to resolve this matter.
This thread is now closed.
Good Luck.