D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-820L => Topic started by: limywink on December 19, 2014, 08:26:59 PM

Title: Dropped connectivity at night
Post by: limywink on December 19, 2014, 08:26:59 PM
Internet connectivity from the router has been poor since last week at night. It was working perfectly before but not anymore. I've gone through a wired connection and the dropped connectivity is from the router. I' went online to find solutions: changing channels, upgrading Firmware, factory reset, etc... but still having the problem persist. I have called the dlink support department  but they were unable to fully solve my problem. I can still connect with youtube, skype and most other websites. The problem is that most gaming applications like steam and LoL does not work and Raidcall doesnt work also. Hopefully someone who have gone through this problem can share some insight on how to fix it.
Title: Re: Dropped connectivity at night
Post by: FurryNutz on December 21, 2014, 08:25:25 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)


Internet Service Provider and Modem Configurations

I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For DSL or Fiber service lines, ensure that the ISP is using good working phone or cable lines to the DSL modem and that the phone lines are filtered correctly. For cable Internet, RG-6 coaxial cable is needed, not RG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. I recommend having the ISP service physically check the lines going from the out side to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)


Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials
Title: Re: Dropped connectivity at night
Post by: FurryNutz on January 08, 2015, 02:01:48 PM
Any status on this?  ???

Quote from: limywink on December 19, 2014, 08:26:59 PM
Internet connectivity from the router has been poor since last week at night. It was working perfectly before but not anymore. I've gone through a wired connection and the dropped connectivity is from the router. I' went online to find solutions: changing channels, upgrading Firmware, factory reset, etc... but still having the problem persist. I have called the dlink support department  but they were unable to fully solve my problem. I can still connect with youtube, skype and most other websites. The problem is that most gaming applications like steam and LoL does not work and Raidcall doesnt work also. Hopefully someone who have gone through this problem can share some insight on how to fix it.