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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: thom88 on January 14, 2015, 12:35:39 AM

Title: Black outs on 50% of event images
Post by: thom88 on January 14, 2015, 12:35:39 AM

Hello Forum users.
I have recently got my DCS-5222LB1. I set up images sent on motion detection during the night, checking what going on in my garden. Mostly cats though. But I note that about 50% of the images are just black/videonoise. Some email notifications come with all images good: 1 pre event image, 5 after event triggered. The other emails contain 1 pre event image thats okay and 5 after event which are black/videonoise.

Does not seem to me like a WLan connection timeout but a problem within the camera. Anyone with the same experience?(http://www.ecliptic.ch/cam-bad.jpg)

Title: Re: Black outs on 50% of event images
Post by: RYAT3 on January 14, 2015, 09:09:23 AM

No, haven't tried this.
Are the timestamps related to the set?

Title: Re: Black outs on 50% of event images
Post by: thom88 on January 15, 2015, 12:28:30 PM

What do you mean by "time stamps related to the set?"

Title: Re: Black outs on 50% of event images
Post by: RYAT3 on January 16, 2015, 09:08:30 AM

22:52:43 is the timestamp on the image.

It's it related to the other 6 images?  Or is it off?

Title: Re: Black outs on 50% of event images
Post by: thom88 on January 16, 2015, 09:12:54 AM

Well, usually there is one pre-event image that is fine, then follow 5 past event (motion detection) images which are all correct timing looking at the time stamp, but they are all noise/empty like the example posted before. So, yes its a complete set. This happens about 30% to 50% of the time.

Title: Re: Black outs on 50% of event images
Post by: RYAT3 on January 16, 2015, 11:52:12 AM

Have you tried reducing the number of images or removing the pre-image?

Title: Re: Black outs on 50% of event images
Post by: thom88 on January 16, 2015, 11:54:46 AM

no, but I am no using video clips instead of images, and the same happens. First 1 second good video, then I hear a click and about 5 seconds blackout, then the image comes back for 2 seconds, all in the same clip. Looks like the LEDs shut down.