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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-880L => Topic started by: PK_Tech_Boy on March 12, 2015, 10:43:12 PM

Title: No crashes or reboots, just a lower speed.
Post by: PK_Tech_Boy on March 12, 2015, 10:43:12 PM
Hi,

New here, just received my DIR-880L from Dell today.  Wanted to pipe in and will see what happens with this QOS issue, but wanted to mention my first day experience.

I'm not running a large number of devices at once, just one Win 8.1 laptop, a couple of MacBooks, couple of smart phones (iPhone & BB), a android tablet, couple of printers, and have my TV and Blu-Ray box hard wired. 

Decided to rewire everything I had hard wired from Cat5e to Cat6a, set up the router, and tested with my new Dell.  I have Comcast blast service which gets 125Mbps.  Wired I was getting the promised 125mbps.  With my old N300 router on wireless I would get 15Mbps to 40Mbps on a good day.  This afternoon on the 880L on 5Ghz I was getting 119Mbps to 124Mbs!

After my wife got home I set up her iPhone and MacBook for the new router, and with everything wireless in the house on I set up QOS.  Now that everyone is in bed I was playing more with the configuration of the router, registered the router, joined this forum...etc.  When I went to run speedtest again I noticed my 5Ghz giving me only 67Mbps to 83Mbps (lower end after I did a modem and router reboot).  No crashes or reboots, just a lower speed.

After reading this thread I took my highest device (the Dell) off of QOS and speed tested with the same results (75Mbps give or take a few).  I took everything else off of QOS and now I back to getting 119Mbps to 124Mbs....

So, I'm not sure if I would benefit much from using QOS, but it looks like I was suffering with it.  Like I said, I'll keep an eye and see if there is a solution.  Oh and yes I updated to the latest firmware right after setup, while I was still hard wired to the router.
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 13, 2015, 07:16:05 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

>FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)


Internet Service Provider and Modem Configurations
Title: Re: No crashes or reboots, just a lower speed.
Post by: PK_Tech_Boy on March 13, 2015, 11:41:22 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

  • Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset (http://blog.dlink.com/what-is-a-reset-button-when-should-i-use-it) been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
>FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)

1.) Firmware:
Current Firmware Version:
1.02, Tue 11 Nov 2014

Current Firmware Date:
2014-11-11 14:04:00

2.) Connected to router: Wireless

3.) Factory Reset:  Did not perform one before or after Firmware update, did FW update wired, after receiving yesterday, after quick set up.  Did perform one tonight.

4.) ISP: Comcast/Cable

5.) Modem: Motorola SB6141

6.) Cable: Cable between modem and router is Cat6a

7.) MTU:  1500

Still observing same behavior.  About a 30-40Mbps (avg about 78Mbps +/- around 3 on 5Ghz with QOS 116 +/- around 3 without ) if anything is on QOS.  I don't know how QOS is determined.  Is it dynamic or is it reserving a % of the available downlink speed for each QOS tier? 

I did a quick look at the Amazon.com reviews and found this:
Quote
5.0 out of 5 stars  Great device, even better telephone support!, October 10, 2014
By Booksnme

This review is from: D-Link Wireless AC1900 Dual Band WiFi Gigabit Router (DIR-880L) (Personal Computers)

Fantastic Device! ..................The only hiccup I encountered was when I tired using the QOS settings in the router interface. They let you manually designate priorities for traffic as Highest, High and Medium. What I didn't expect was that this would divide my download traffic full time between the specified devices. My download speed test results were almost half of what I expected so I called D-Link Support. The Rep there (Ford, ID AR004620) was wonderful! He quickly and professionally walked me through troubleshooting steps until he figured out that I had manually set the QOS heirarchy. When he had me clear those settings... BANG! My Download speeds went back up to where they should be. Now I've spoken with tech support people that didn't even seem to hear me, like I wasn't needed for the call. This Rep, Ford, heard everything I said, addressed every question I had and made sure I understood what was going on at every step of the way. So for product AND support I give D-Link 5 stars!

Not sure what he means by manually set the QOS hierarchy...... I dragged and dropped...

Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 14, 2015, 10:10:06 AM
So are you getting ISP speeds with out any QoS configurations?
Title: Re: No crashes or reboots, just a lower speed.
Post by: PK_Tech_Boy on March 14, 2015, 02:38:03 PM
So are you getting ISP speeds with out any QoS configurations?

On wireless 5Ghz yes...it's not always maxed, but is within 10Mbps of the 125Mbps tier max.  Just ran a test on 5Ghz and got 126Mbps (52Mbps on 2.4Ghz).  There is nobody on my 5Ghz channel.  2.4Ghz is a little crowded, but I spent the last year on ch 11 and most of the neighborhood is on 1 or 6.  The DIR-880L is running on auto at the moment, but has stayed on 11 since  I powered it on.  I think there is only one neighbor I can detect that operates 5Ghz.  Checked my wireless hardware settings and changed my battery wireless to max performance (before testing yesterday).
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 14, 2015, 03:20:05 PM
Seems that maybe the issue is with your 2.4Ghz surroundings. Wired testing is preferred to accurately test ISP Speed.
Title: Re: No crashes or reboots, just a lower speed.
Post by: PK_Tech_Boy on March 14, 2015, 04:34:00 PM
Well, all the testing with and without QOS was on 5Ghz.  Could interference on 2.4ghz drag down 5Ghz when QOS is used?  That review I found on amazon seems to indicate D-link may be aware of the behavior.
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 16, 2015, 07:03:05 AM
What channel are you using on 5Ghz?
What section of QoS are you using? Highest? High or Medium?
Does a wired PC placed in the QoS section exhibit the same thing?
Title: Re: No crashes or reboots, just a lower speed.
Post by: PK_Tech_Boy on March 17, 2015, 09:21:42 AM
What channel are you using on 5Ghz?
What section of QoS are you using? Highest? High or Medium?
Does a wired PC placed in the QoS section exhibit the same thing?

Channel: 149
QoS: Highest
Wired: Have not tried it
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 17, 2015, 09:36:25 AM
Please test a wired connection to see if you notice any similarities.
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 19, 2015, 09:00:52 AM
Any status on this?
I'm getting my 880L back today so i'll try some testing this weekend with it...
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 19, 2015, 05:17:24 PM
Ok, got my 880L back today and it's set up. I did some preliminary testing with my Mac Book Pro on 5ghz and upstairs in a different room about 20 feet away. Single was ok but not in same room. I set up the Mac in Highest QoS section and ran speed tests with and with out the MBP in the QoS, Download was about -4Mb less from 50Mb however i'm not confident speed with Speedtest.net being that its high traffic time frame here and I usually don't test unless i'm in same room so results should be taken with a grain of salt. As for UP, speeds were spot on at 3Mb which is what I pay for so no speed differences with and with out QoS. I'll run more testing in the next day or two while in same room. Been a long day.

FW is v1.02 current.
Title: Re: No crashes or reboots, just a lower speed.
Post by: PK_Tech_Boy on March 19, 2015, 10:35:11 PM
Just completed the hard wired tests.  Without QoS, 124/125Mbps down and 12Mbps up.  With QoS, 84/85Mbps down and 12Mbps up.  Tried it with just my Win 8.1 laptop in the Highest QoS, with it in Highest and three other devices split between High and Medium, and with nothing in Highest and the other three where I said the were before.  Also tried it with the hardwired laptop in Medium and my tablet in Highest, with a couple of smartphones in High and got the same results.  Got 84/85Mbps on the hardwired laptop in each case as long as something was in QoS.
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 20, 2015, 07:07:10 AM
The only thing I didn't do was to put other devices in High and Medium QoS section so possible my test didn't reflect the same configuration. I'll add some devices to my configuration.

What happens when you only have the PC in the Highest section with out any others in QoS?
Title: Re: No crashes or reboots, just a lower speed.
Post by: PK_Tech_Boy on March 20, 2015, 07:40:22 AM
Same results.
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 20, 2015, 07:43:44 AM
Ok i'll set again and see what I find. Your ISP speeds are double of mine so there maybe some QoS head room however loss should be to much. I'll ask D-Link about this.

Also, the same router I connected yesterday that was tested at a different location shows similar results of a 4-6Mb. This maybe QoS overhead that D-Link reserves:
DIR-880L 50/25 51.68M Down 22.43M Up
DIR-880L 100/50 97.62M Down 48.50M Up
DIR-880L 200/100 194.05M Down 96.69M Up

There testing on a DIR-860L and a DGL-5500 had similar results.
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 24, 2015, 05:09:08 PM
Ok, this is my Mac Book Pro 2007 OSX 10.10.2 on 5Ghz with a reserved IP address on the router and set into QoS on Highest priority and 2 Windows 7 PCs in High priority section:
(http://www.speedtest.net/result/4238997163.png) (http://www.speedtest.net/my-result/4238997163)

Test on 2.4Ghz:
(http://www.speedtest.net/result/4239003589.png) (http://www.speedtest.net/my-result/4239003589)

I pay for 50/3 connected to a Motorola SB 6180 cable modem.
Title: Re: No crashes or reboots, just a lower speed.
Post by: PK_Tech_Boy on March 25, 2015, 02:04:33 AM
Thanks, please let me know if D-Link comes back with anything.  It's more of a curiosity, the only TV we stream with is hardwired into the router, with sources coming from a Blu-ray player that is also hard wired (using Amazon Prime).  The other source is either dlna from my laptop (wireless) or a usb flash drive plugged into the TV.  Can run the dlna off the router usb 3.0 port, tested a WD Passport Ultra metal 2TB and an older 64GB usb 2.0 flash drive so far.  Looks like the Passport was causing interference on 2.4Ghz, flash drive was better.  Having a PNY 128GB usb 3.0 flash drive I got for $22 delivered next week and see how that works. 

I'm the only power user in the family, but there is enough bandwidth for all three laptops, so I don't really see a need for using QoS. 

It would be interesting if D-Link has some information, seems like that one amazon reviewer ran into the same behavior and D-Link recognized it.

It's a vast improvement over our last router and I was able to get it for just under $80 from Dell using a promotional coupon, so I'm not sweating the QoS behavior.  If there is a tweak great.  If it's a algorithm based on download speeds and connected devices, and is normal, that's fine too.   Just looking for a stable router to last years.
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on March 25, 2015, 07:04:45 AM
I asked D-link if there was any issues with QoS yesterday and they said nothing at this time. I presume the NA region FW is stable at this time. I asked due to other regions seeing the router reboot when Apple devices are placed in QoS. I tested this out yesterday to see if mine would do the same and test the speeds while on Wifi so I could report on your findings. So far, my router seems to be working well. I have a 868L and a Asus EA-66N bridged to the 5Ghz radio. One Joey is connected to the 868L upstairs and a 2nd Joey is connected to the Asus in the bedroom. They stream DISH services for me. Those haven't been placed in QoS. Theres only two people in my house so while one works from home, I'm away at work. At most the router sees busy times after work and when streaming movies with my boxee or when the Joeys are going. General traffic and VPN during the day time. I game after the other one goes to bed.  ::)
Title: Re: No crashes or reboots, just a lower speed.
Post by: ralusicris on April 07, 2015, 01:23:50 AM
maybe macbook pro 2007 doesn`t have wifi ac and this could be a good reason not to crash the router. https://support.apple.com/kb/SP13?locale=en_US
Title: Re: No crashes or reboots, just a lower speed.
Post by: FurryNutz on April 07, 2015, 07:05:06 AM
I also have this as well:
https://www.apple.com/mac-mini/specs/ (https://www.apple.com/mac-mini/specs/)

I also have a AC (DWA-180) adapter connected to the MBP 2007

Also as I mentioned before I have 2 other AC bridges connected to the 880L.

I have forwarded your post to the regional contact for your area. You'll need to phone contact them for further information and help or wait till the next FW update for your region becomes available.

maybe macbook pro 2007 doesn`t have wifi ac and this could be a good reason not to crash the router. https://support.apple.com/kb/SP13?locale=en_US