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The Graveyard - Products No Longer Supported => IP Cameras => DCS-7010L => Topic started by: ivanh on April 03, 2015, 07:49:37 AM

Title: DCS-7010L out of focus in day mode
Post by: ivanh on April 03, 2015, 07:49:37 AM

Hi!

Camera was working great for one month now. But, since this morning, Day mode image is heavily out of focus! Only when I come close to it my face becomes sharp. Everything else in a distance is blurred. However, when I switch to Night/IR/b-w mode, the image is sharp and normal again!
I am not talking about blurred moving objects, but static image.

I suspected the bulb in the corridor shining on the lens, but that did not change since yesterday. Anyway, I tried shading the camera, covering the bulb, even switching it off... Also I restarted camera, but still, nothing changes.

The manual does not mention focusing at all.

Please help with advice, or at least explaining what is going on.

Title: Re: DCS-7010L out of focus in day mode
Post by: seedar on April 13, 2015, 09:10:14 PM

Maybe a dumb question - but is the lens clean ? Does sound odd....

Title: Re: DCS-7010L out of focus in day mode
Post by: ivanh on June 23, 2015, 10:28:50 AM

yes, lens is clean. it just seems like autofocus doesnt work. the image is sharp at 15cm away from the lens, but i am not recording a blossoming flower...

Title: Re: DCS-7010L out of focus in day mode
Post by: FurryNutz on June 23, 2015, 10:35:33 AM

What FW version is loaded on the camera?
Has a factory reset been performed at any point?

Title: Re: DCS-7010L out of focus in day mode
Post by: ivanh on June 27, 2015, 11:18:12 AM

Yes, seems that reinstaling the last FW did the trick. It was already 1.04.00, but i played dumb and clicked Update Firmware. It went through without a hitch, and, so far, the problem with focus is also gone!

Title: Re: DCS-7010L out of focus in day mode (RESOLVED)
Post by: FurryNutz on June 29, 2015, 06:47:35 AM

Awesome. Glad its working better. Enjoy.  ;)

Title: Re: DCS-7010L out of focus in day mode
Post by: ivanh on July 05, 2015, 01:35:30 PM

unfortunately, 3 days after the firmware update the problem returned... day mode picture is again out of focus, with night mode being ok. i am owervriting the firmware again, and we will see if it will help, but anyway this is great disappointment...

Title: Re: DCS-7010L out of focus in day mode
Post by: ivanh on July 05, 2015, 01:45:14 PM

no. firmware update definitely didnt help this time... :(

Title: Re: DCS-7010L out of focus in day mode
Post by: FurryNutz on July 28, 2015, 07:44:45 AM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.