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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320 => Topic started by: sanatic on May 29, 2015, 04:01:42 AM

Title: problem DNS-320??
Post by: sanatic on May 29, 2015, 04:01:42 AM
hello have a DNS-320, only have a problem when I copy a program, a zip, it is always incomplete. can someone tell me why?
Title: Re: problem DNS-320??
Post by: ivan on May 29, 2015, 06:03:52 AM
More information required.

Copying to or from the DNS-320?
What are you using to do the copy?
How is the DNS-320 setup?
How is your network setup?
Title: Re: problem DNS-320??
Post by: sanatic on June 02, 2015, 08:02:17 AM
when i copy from the nas to the pc in Windows there is no problema when i use the mac to copy the zip.
i extract the zip and give the file is corrupt
Title: Re: problem DNS-320??
Post by: sanatic on June 02, 2015, 08:26:11 AM
ups on mac and windows, it is the same case
Title: Re: problem DNS-320??
Post by: sanatic on August 31, 2015, 10:00:48 AM
Hello I could still not solve my mistake ..
winrar or winzip gives checksum error
Title: Re: problem DNS-320??
Post by: FurryNutz on August 31, 2015, 10:08:59 AM
What Mac OS are you using?
Does this happen using a different Mac PC?
Title: Re: problem DNS-320??
Post by: sanatic on August 31, 2015, 10:20:11 AM
Tested on mac and pc and the same thing happens .. it happens when I turn off the NAS
Title: Re: problem DNS-320??
Post by: FurryNutz on August 31, 2015, 10:35:40 AM
When is the DNS being turned off? I presume after you have copied files?
Can the DNS be left on?
Title: Re: problem DNS-320??
Post by: sanatic on August 31, 2015, 10:39:32 AM
so when I copy in zip or rar for a few minutes in and is turned on, all right, but then when renicio or hang up, and I will copy the same rar's or zips, gives in incomplete ... error zip.
Title: Re: problem DNS-320??
Post by: FurryNutz on August 31, 2015, 12:30:51 PM
What do you mean by "hangup"?  ???
Title: Re: problem DNS-320??
Post by: sanatic on August 31, 2015, 01:22:13 PM
ups turn off
Title: Re: problem DNS-320??
Post by: FurryNutz on August 31, 2015, 01:58:58 PM
UPS should not be turned off...
Title: Re: problem DNS-320??
Post by: ivan on September 01, 2015, 12:30:11 PM
sanatic, you state that you have no problem transferring files (zips) between your NAS and a windows computer, is that correct?

You also have not said how you are trying to transfer the files (zips) to/from your Mac.  Are you using SAMBA or some other protocol and is it setup correctly on your Mac?

The other thing you must be sure that there is no power failure at the NAS and Mac while the file transfer is taking place.  If there is the file will be corrupted and give you the error message you are seeing.
Title: Re: problem DNS-320??
Post by: sanatic on September 02, 2015, 05:52:33 AM
hey today, i try to copy a zip file from a nas to a windows pc when gives corrupt.
when i copy to the nas and copy back to pc no problem but when i copy to the nas and wait a few hours and the nas hibernates all the .zip and .rar files stay corrupt.

i'm copy files from and to nas using file explorer
Title: Re: problem DNS-320??
Post by: FurryNutz on September 02, 2015, 06:49:17 AM
Any chance of bad drives causing this Ivan?  ???
Title: Re: problem DNS-320??
Post by: sanatic on September 02, 2015, 07:00:05 AM
hey. i try in several pcs and i try to update the nas, but same problem
Title: Re: problem DNS-320??
Post by: ivan on September 03, 2015, 12:58:05 PM
To answer your question FurryNutz, yes there could be a problem with the disk or disks (we don't know if one or two are involved and if two haw they are setup).  I have seen this a couple of times where the disk had a large cache  that didn't get written to disk before the disk shut down.  We solved that problem with a disk firmware update but that was a fer years ago now and as far as I know all newish disks firmware are free of that problem.

At the moment we are fumbling about in the dark because we don't have enough information. One or two disks and if two are they setup as a RAID configuration.  If they are a RAID array it is possible that one of the disks has bad sectors and may have run out of relocated sectors and the two disk images no longer match.  This can cause file errors when the disks come out of hibernation.

Our normal procedure in a case like this would be to pull the disk/s, put it/them in a SATA/USB caddy and run the manufacturers disk test tools against it/them.   If everything passes the tests we then either image the array if it is RAID 0 or copy if RAID 1.  The disk/s are then returned to the NAS and formatted and the data restored.  We then run our normal read/write tests and if everything passes the unit is then returned to the client.

There is also a small possibility of a network problem but that usually corrupts data all the time.

The biggest problem we have is lack of information and until we get it there is little we can do.
Title: Re: problem DNS-320??
Post by: FurryNutz on September 03, 2015, 01:56:39 PM
Ya I figured there is other things that are going on. And there's a lot of missing information as well.  ::)

Thank you for this information and your assistance. Much appreciated.