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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-343 => Topic started by: JackDaBone on July 23, 2015, 06:05:44 AM

Title: DNS-343 doesnt see the HD
Post by: JackDaBone on July 23, 2015, 06:05:44 AM

hi fellas! I finally had to make an account because I can not find anything on my issue and I'd rather not use dlinks support.

I have a dns-343 with firmware v1.05. my problem is the dns doesnt see any hard drives I put in it. The 4 hard drive icons just flash and pushing the next button say "no volume detected" also in the admin gui, there is not any hard drives listed.

here is what I have done so far:

down graded firmware one by one to 1.02 and upgraded one by one to 1.05 -tested-failed
formatted a HD on a windows computer and installed- failed
performed a factory reset and also a reset after each firmware downgrade/upgrade

any advice I would be so grateful, I have been wanting a 4 bay nas and I don't want to send it back.

thx!

Title: Re: DNS-343 doesnt see the HD
Post by: JavaLawyer on July 23, 2015, 11:40:09 AM

What is the make, model, and HDD capacity you are using?  The DNS-343 is an old product and only supports a specific HDD profile.

Title: Re: DNS-343 doesnt see the HD
Post by: JackDaBone on July 23, 2015, 12:33:33 PM

they are barracuda 7200 1TB and I think I did see them on a compatibility list. I have 56 of these 1TB drives and im trying to put them to some use

Title: Re: DNS-343 doesnt see the HD
Post by: JackDaBone on July 23, 2015, 01:47:07 PM

I didn't realize how old these are and I bought 2.

I have 10 other drives im bring home to test with tonight.

Title: Re: DNS-343 doesnt see the HD
Post by: JackDaBone on July 23, 2015, 04:25:49 PM

the unit is a pos. I got the other today and it works with any drives I put in it.

Title: Re: DNS-343 doesnt see the HD
Post by: JavaLawyer on July 24, 2015, 01:43:20 PM

What FW version is installed on the DNS-343? Later FW versions can recognize ADF HDDs.