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The Graveyard - Products No Longer Supported => IP Cameras => DCS-942L => Topic started by: spec07 on July 24, 2015, 01:12:40 AM

Title: Unable to access DCS-942L via mydlink web browser.
Post by: spec07 on July 24, 2015, 01:12:40 AM
Hi guys, I am having problem to access my camera via mydlink web browser. Have tried with IE, Chrome and Firefox but all return the same issue.

"Unable to access your DCS-942LB1.
If you cannot access your DCS-942LB1, please check that:
You have at least 256K of bandwidth
Your DCS-942LB1 is not being blocked by a firewall or an antivirus program"

I am able to view the camera via my iPhone "mydlink lite" app though. Any idea or solution?

Cheers!
Title: Re: Unable to access DCS-942L via mydlink web browser.
Post by: FurryNutz on July 24, 2015, 09:16:09 AM
  Please review:
Links>mydlink and Browser FAQ (http://forums.dlink.com/index.php?topic=62570.0)
DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)

Also...
http://www.ghacks.net/2015/04/15/chrome-42-blocks-java-silverlight-other-plugins-by-default-now/ (http://www.ghacks.net/2015/04/15/chrome-42-blocks-java-silverlight-other-plugins-by-default-now/)
 http://support.dlink.com/FAQView.aspx?f=IlkzRfo0ym7ofWgtMitzCA%3d%3d

What main host router Mfr and model are you using?

Be sure to clear any browser caches aswell.
Title: Re: Unable to access DCS-942L via mydlink web browser.
Post by: vabba314 on August 05, 2015, 03:53:22 AM
I had the same problem.
If using IE, you need to install the D-Link Universal Media Player plug-in when requested on mydlink web page.
Furthermore, I had to set the Connection Type to Both HTTPS and HTTP in the camera's web page under Setup, HTTPS Setup, HTTPS Secure Connection.
Hope this helps.
Title: Re: Unable to access DCS-942L via mydlink web browser.
Post by: FurryNutz on August 05, 2015, 07:13:24 AM
The new plug-in is replacing the Java one.  ::)