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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: larserikjensen on August 11, 2015, 12:19:14 PM

Title: DCS-5222L - Local access but no remote access via app nor mydelink.com
Post by: larserikjensen on August 11, 2015, 12:19:14 PM
Hi,

I´ve just reset my DCS5222L cameras with fixed IP address. I can access the cameras via Synology NAS(Rurveillance Station) and DSCam(Synology App) and I can access the cameras via Local connection in mydlinkLite app. But I can not access the cameras via remote access or via mydlink.com

It was working but suddenly it stopped. I have also a DCS-2332 outdoor cam with the same setup and this camera workes fine on all connections, also with fixed IP address.

Thank you for any ideas!
Title: Re: DCS-5222L - Local access but no remote access via app nor mydelink.com
Post by: FurryNutz on August 11, 2015, 12:28:09 PM
  Please review:
Links>mydlink and Browser FAQ (http://forums.dlink.com/index.php?topic=62570.0)
DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)
Title: Re: DCS-5222L - Local access but no remote access via app nor mydelink.com
Post by: DRZ on August 28, 2015, 05:28:17 PM
Quote from: larserikjensen on August 11, 2015, 12:19:14 PM
Hi,

I´ve just reset my DCS5222L cameras with fixed IP address. I can access the cameras via Synology NAS(Rurveillance Station) and DSCam(Synology App) and I can access the cameras via Local connection in mydlinkLite app. But I can not access the cameras via remote access or via mydlink.com

It was working but suddenly it stopped. I have also a DCS-2332 outdoor cam with the same setup and this camera workes fine on all connections, also with fixed IP address.

Thank you for any ideas!
For some strange reason, when you use fixed ip in the manual network configuration you *MUST* specify a DNS address on this camera. Use your router ip as your DNS ip, and you will be all set.
Title: Re: DCS-5222L - Local access but no remote access via app nor mydelink.com
Post by: Pfishwacker on October 24, 2015, 05:43:51 PM
I think I may have a similar issue.  I have DCS-93x cameras at a remote site and use a DDNS service on my DIR-826L router to access.  As my local power is (at best) erratic, I decided to set DHCP IP reservations on the DIR-826L for each camera and assigned a port, then set the same reserved IP and port on the corresponding camera.  I can see the cameras when inside the network (even when using Just Connect and the DDNS service IP), but can not see them from outside using either the DDNS service or the actual site IP address.  However, I can access the router from outside and even did a reboot, but still no luck.  Since I'm 260 miles away I would like to resolve this without a two day trip.  Is this the same problem with the same resolution?
Thanks for any help you can give.  Gas still ain't that cheap.