D-Link Forums

D-Link Wireless Access Points For Business => DAP-1665 => Topic started by: billy-boy on August 12, 2015, 05:17:46 PM

Title: Missing 5 GHz channels
Post by: billy-boy on August 12, 2015, 05:17:46 PM

Hello,
I've bought a DAP-1665. Under Setup -> Wireless Setup -> 5GHz Wireless Network Settings I can only select channels 36, 40, 44, 48.
Channels 52, 56, 60, 64 and 100-165 are missing. Whats wrong?

Regards
billy

Title: Re: Missing 5 GHz channels
Post by: FurryNutz on August 13, 2015, 07:08:59 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DAP? Look at the sticker under the DAP.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DAPs web page under status.
• What region are you located?

Title: Re: Missing 5 GHz channels
Post by: billy-boy on August 13, 2015, 07:59:12 AM

It's HW rev. A1 with FW v 1.13. I'm in Europe, where all the above listed channels are allowed (with DFS)  but there's no setting for a country selection in the menus.

Title: Re: Missing 5 GHz channels
Post by: FurryNutz on August 13, 2015, 08:14:22 AM

Possible that it hasn't been supported yet for the EU region or not included yet. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.