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The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: Puffnstuff on July 06, 2009, 05:43:23 PM

Title: Whatever happened to the replacement units from Lycan?
Post by: Puffnstuff on July 06, 2009, 05:43:23 PM

I haven't heard anything more about this since he asked us for our email addresses.  Does anybody know anything more about this?

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Fearreality on July 06, 2009, 08:29:57 PM

I would also like to know...If I need to call them or send more info, I just need to know that.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: anon on July 06, 2009, 09:42:16 PM

Last I saw they claimed they got what was needed.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Fearreality on July 06, 2009, 09:50:57 PM

That's the point. We saw that also, but still no other word on the matter.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Puffnstuff on July 07, 2009, 08:08:49 AM

Well I was one of those people who was contacted by Lycan telling me that I was receiving a new unit.  I've not heard anything else since providing all of the requested information.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Routers on July 08, 2009, 08:05:41 PM

I was contacted by D-LINK yesterday regarding the replacement unit and I received the tracking number today. It was shipped from CA via UPS ground so I should receive it next week. D-Link tech support really came through. Hopefully the replacement unit works with no problems.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: weoh on July 08, 2009, 10:05:07 PM

I was called by D-Link yesterday too, but I didn't hear the phone ring and no call back message was left.  I hope I haven't been skipped because of it.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Puffnstuff on July 09, 2009, 04:47:28 AM

Well d-link has never called me so  ???

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: DLP on July 09, 2009, 08:41:31 AM

I guess I was called on the 7th, too. I saw it in my "Missed Calls" list, but didn't know who it was.

Edit: I just called the number back, and was given a tracking number - should be here Monday! Cool. Let's see how we do with this one. :)

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: arod on July 09, 2009, 08:55:02 AM

Those of you that are getting contacted will be getting A2's. They've been tested so don't ask why it looks like the package was opened. We decided to leave it with the shipping firmware which is 1.12. It is up to you if you want to upgrade and test around.

For those that were not on the list will have to wait for the next firmware, which btw is in the works with no ETA but should be soon, hopefully by the time some of you receive your A2's

Puff you're on the list  ;) noticed though you were at the bottom. You should be getting a call unless you missed it?

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Sneezy on July 09, 2009, 10:18:00 AM

how does one get on the list? I had to go back to an old router becasue this one won't stay connected. I also don't have a ton of time to watch the messageboard for the details.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: arod on July 09, 2009, 12:19:55 PM

If you replied in a certain time frame with you personal info, you got on the list. Now that list is closed, you will have to wait for firmware.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Lycan on July 09, 2009, 03:22:14 PM

BooYAH!!
http://forums.dlink.com/index.php?topic=6402.new#new

Hope this helps kids.

(crosses fingers)

Please provide feedback, and keep the flaming to a minimum.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: DLP on July 09, 2009, 04:21:21 PM

Hey Lycan,

Is it OK for those who are getting replacement units to flash their existing units with the new firmware while we wait, or will that be a problem for your testing?

Thanks!

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Lycan on July 09, 2009, 04:25:01 PM

No, please leave all in bound units as they are.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: DLP on July 09, 2009, 04:47:47 PM

That's what I needed to know -- will do. Thanks!

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: weoh on July 09, 2009, 05:12:21 PM

New unit arrived today.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: ray3rd on July 09, 2009, 05:32:52 PM

Lucky dog !

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: LookIntoMyEyees on July 09, 2009, 06:27:44 PM

What is this talk about a list and a replacement unit A2? can anyone inform me? Ty. Is a A2 unit like a new model currently in testing? if so will i have to replace my current unit it gives me a little bit of problem but not much xD! well yea....

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Puffnstuff on July 10, 2009, 04:47:02 AM

Well I just checked my caller id and d-link called yesterday but I missed the call.  I will call them later this am when they open so I can get my replacement unit.  Thanks Lycan.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Puffnstuff on July 10, 2009, 09:15:23 AM

I just spoke with customer service and the unit will be here on Monday. ;D Thanks again Lycan for helping us out here, we really appreciate you.

Title: Re: Whatever happened to the replacement units from Lycan?
Post by: Lycan on July 10, 2009, 09:20:56 AM

Check the new beta guys, I need feed back.