D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-615 => Topic started by: jsvalen on December 02, 2015, 05:56:51 AM

Title: Firmware update problem
Post by: jsvalen on December 02, 2015, 05:56:51 AM
PC user, Windows 10. Trying to upgrade my DIR-615 firmware. I downloaded the upgrade file to my Desktop. I went to Tools/Firmware/Firmware Upgrade. I tried to select the "Choose file" button but it shows up as faded and can't be selected. I clicked on it anyway, and of course nothing happened. I made a screen capture, but I don't know how to insert or attach it to this message. Appreciate it if anyone can help. Thank you.
Title: Re: Firmware update problem
Post by: FurryNutz on December 02, 2015, 06:36:40 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


Are you experiencing problems so your upgrading FW?
PC Web Browser Configurations
What browser are you using?
Adding Screenshots In A Post (http://forums.dlink.com/index.php?topic=58120.0)



Title: Re: Firmware update problem
Post by: jsvalen on December 02, 2015, 07:10:09 AM
Hardware: I1, Firmware: 9.00NA, Region: USA, Google Chrome. I went to http://192.168.0.1/ and my Hardware and Firmware versions agree with the versions on the page. From time to time I get a message that my router has a problem, nothing specific mentioned. Since my router is 3 years old I thought it would be smart to check on upgrades.
This might all wind up as water under the bridge since yesterday I purchased a DIR-817L dual band router from D-Link for $29.99.

As far as adding a screen shot, I read the instruction page you referenced and I don't have an image hosting service. I saved the screen capture to a file, can I add a file to a message or reply? Thank you for responding.
Title: Re: Firmware update problem
Post by: FurryNutz on December 02, 2015, 07:36:49 AM
Internet Service Provider and Modem Configurations

Has the router been working up to this point?

You can sign up at photobucket.com for a free account to post your pictures then use there URL to post here in the forums.

Please follow this for doing any FW updates:
Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

However, I recommend you run thru this and see if anything helps clear up the 615s issues before trying to upgrade FW:
Router Troubleshooting Suggestions and Tips (http://forums.dlink.com/index.php?topic=54498.0)

Please post back with the results of any significant results you may see.
Title: Re: Firmware update problem
Post by: jsvalen on December 02, 2015, 12:00:53 PM
What ISP Service do you have? Cable or DSL?  WOW! Internet and Cable Company / Modem

Has the router been working up to this point? Yes, as far as I know. I know that a general rule to follow is "if it's working don't upgrade.". However, if I choose to upgrade it shouldn't be this difficult.
Title: Re: Firmware update problem
Post by: FurryNutz on December 02, 2015, 02:17:12 PM
"If it works, don't fix it!"
Title: Re: Firmware update problem
Post by: jsvalen on December 02, 2015, 05:37:16 PM
When my DIR-817LW arrives in the mail and I disconnect the DIR-615 and connect the DIR-817LW, there's a better than even chance I'll be back here asking for further assistance. Hope installations a no-brainer! Thanks for helping out.
Title: Re: Firmware update problem
Post by: FurryNutz on December 03, 2015, 06:47:26 AM
I recommend testing the new router right out of the box and don't upgrade. It should work well out of the box.

Good Luck.