D-Link Forums

The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320L => Topic started by: v-angel on December 14, 2015, 05:48:17 AM

Title: Can't log in to my dlink account.
Post by: v-angel on December 14, 2015, 05:48:17 AM

From the dlink web site i can log in as a normal user.The problem is that during the installation through (1)the share center web aplication->account managment->Mydlink account and at (2)share center setup wizard at the dlink login account step it doesnt sync.
Also at the second situation pop-up a message Login Failed.contact technical support...Error code SIGNINERR004.
does enyone knows how to solve?sorry for my english!

Title: Re: Can't log in to my dlink account.
Post by: FurryNutz on December 14, 2015, 07:50:29 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DNS? Look at the sticker behind or under the device.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DNSs web page under status.
• What region are you located?

What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.32.

Is there a Admin PW set on the DNS web page?