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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: OctoberPrince78 on November 09, 2007, 10:38:06 AM

Title: DIR-655 / Time Warner ISP / Connection Problem
Post by: OctoberPrince78 on November 09, 2007, 10:38:06 AM
Hello Fellas..

Ive been probing around the posts and read of the same problems other users have like mine.  But none have yet to find a formal resolution to the problem.  Not to mention in those posts, people have a tendency to change subjects which drives me nuts!!!  Because that SPECIFIC issue is still not resolved.

I have a DIR-655 w/ 1.10 using TWC as my ISP.  I get constant disconnections for approx 30 seconds.  Wireless and hard wire. 

Dlink is no help!  They say that my router is probably resetting itself so try this and try that...

So far I have UPNP OFF and SPI OFF.  I already tried the advanced networking field and sped up the threshold, still no avail.

May someone be so kind to offer your expertise to help me and other potential users resolve this PLEASE. 

I truly appreciate it!
Title: Re: DIR-655 / Time Warner ISP / Connectrion Problem
Post by: OctoberPrince78 on November 11, 2007, 04:50:13 PM
No Pros dare to take up the challenge?

Any other helpful info is appreciated..
Title: Re: DIR-655 / Time Warner ISP / Connectrion Problem
Post by: kegobeer on November 11, 2007, 05:48:07 PM
If you've looked around, you know that help doesn't come immediately.  I posted a question earlier today and hopefully I'll get a reply sometime in the next few days.  Luckily I'm not too concerned with my particular problem, so it's not a real issue for me.

Anyway, I believe I read a post about a firmware being released soon (1.11) that addresses connection issues with various ISPs.  Hopefully this firmware release will solve your problem - and hopefully it will be released sometime this week.
Title: Re: DIR-655 / Time Warner ISP / Connectrion Problem
Post by: davevt31 on November 11, 2007, 07:15:39 PM
How long have you had the router? Has this always been an issue?

I also have Time-Warner(NY Capital Region). Have had no issues with this router.  It has been up and running for 16 days straight (day I updated to 1.10 firmware).
Title: Re: DIR-655 / Time Warner ISP / Connectrion Problem
Post by: OctoberPrince78 on November 12, 2007, 11:50:11 AM
How long have you had the router? Has this always been an issue?

I also have Time-Warner(NY Capital Region). Have had no issues with this router.  It has been up and running for 16 days straight (day I updated to 1.10 firmware).
Yeah I had this problem since day one.  Strangest thing though is that mt old DIR-624 works fine..  Dlink reps cant find any problems and if they know they cant help me them ask me to hold and hang up purposely!  The exact modem works fine with Verizon DSL.  I know its not the unit since I bought another one tested it and returned it..  So I dont know whether its TWC or something else.. 
Title: Re: DIR-655 / Time Warner ISP / Connectrion Problem
Post by: OctoberPrince78 on November 12, 2007, 11:50:39 AM
If you've looked around, you know that help doesn't come immediately.  I posted a question earlier today and hopefully I'll get a reply sometime in the next few days.  Luckily I'm not too concerned with my particular problem, so it's not a real issue for me.

Anyway, I believe I read a post about a firmware being released soon (1.11) that addresses connection issues with various ISPs.  Hopefully this firmware release will solve your problem - and hopefully it will be released sometime this week.

True...  Thanks, I will be patient
Title: Re: DIR-655 / Time Warner ISP / Connectrion Problem
Post by: tonyyen on November 14, 2007, 09:17:48 AM
True...  Thanks, I will be patient

http://forums.dlink.com/index.php?topic=648.0
Title: Re: DIR-655 / Time Warner ISP / Connectrion Problem
Post by: Lycan on November 14, 2007, 10:41:53 AM
October, who is the manufactuerer of the modem you are using?
Title: Re: DIR-655 / Time Warner ISP / Connectrion Problem
Post by: OctoberPrince78 on November 15, 2007, 04:44:09 AM
October, who is the manufactuerer of the modem you are using?
The TWC modem is from Toshiba.  I believe I had this modem for 4-5 yrs..  Think it could be that problem?
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: Lycan on November 15, 2007, 04:26:15 PM
I also have TW in my home. I have tested multiple DIR-655 Revisions and Firmwares.
I have a RCA DCM-425, I've never had this issue.
The best thing I could suggest is disable the QoS and lock the routers WAN port to 10Mbps.

Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: OctoberPrince78 on November 15, 2007, 06:40:41 PM
I also have TW in my home. I have tested multiple DIR-655 Revisions and Firmwares.
I have a RCA DCM-425, I've never had this issue.
The best thing I could suggest is disable the QoS and lock the routers WAN port to 10Mbps.

The QoS is already off and I dont changing to 10Mbps would eliminate the 655 resetting problem.  How that you mention it, do you think it could be the Toshiba modem?  After all, it is quite old.......?
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: Lycan on November 16, 2007, 05:54:54 PM
It very well could be. Is there a way you could try another modem?
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: OctoberPrince78 on November 19, 2007, 08:14:16 AM
It very well could be. Is there a way you could try another modem?


Im gonna get a Motorola Cable Modem from BestBuy and give it a final GO.  If not, I may have to end up buying a different MFGR router and try that route.
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: davevt31 on November 19, 2007, 10:19:16 AM
Call Time-Warner and tell them you are having difficulties with the modem, the should replace it for free.  You will most likely  get a much newer model.
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: OctoberPrince78 on November 30, 2007, 01:04:10 PM
Call Time-Warner and tell them you are having difficulties with the modem, the should replace it for free.  You will most likely  get a much newer model.
I got a new RCA modem..  Works great... 

BUT 655 STILL REBOOTING!

Have any of the DLink engineers come to any conclusions as to why and what needs to be done?  This is really letting us DLink fans go to another mfgr.

Personally, I am going to give this another few months and if none of the future firmwares dont fix it, I will have to go with Linksys or Belkin...

I noticed the DIR-655 price has dropped A LOT on ebay and in retail.....  I wonder why...........
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: OctoberPrince78 on December 04, 2007, 06:12:51 PM
CONCLUSION...

I purchased a TrendNet TEW-633GR to replace the DIR-655.......

drum rolls please.......

Absolutely NO disconnection what so ever. 

There is something seriously wrong with the DIR-655 on TWC.  Especially since I have a new wireless router from TrendNet, it works like a charm...

ps, anyone want to buy a slightly used DIR-655 with the newest firmware?
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: DRT-1000 on December 06, 2007, 08:51:45 AM
What hardware version of the DIR-655 are you using?
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: OctoberPrince78 on December 06, 2007, 11:12:28 AM
A2
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: DRT-1000 on December 06, 2007, 04:06:18 PM
I notice that locking down the port speed was mentioned, did you try this? What could be happening is the DIR could be having a problem with auto negotiation and rebooting to try and detect a link between the modem and router.


just speculation.
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: birnbad1 on December 06, 2007, 04:09:06 PM
I work for twc in a different market.

Is your modem set for bridge mode - or are you running mat on the modem

give me the model # of the modem - however - you should have no issues with a swap.

Just take it down to a TWC service center and they will swap it out . . . .
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: mhochman on December 07, 2007, 03:21:01 PM
Turning wirless off solved the reboot issue for me,    D-LInk RMAd my router, and the new one they sent did the exact same thing,   but with wireless off,   it works fine.

i'm hoping they fix this in 1.11  (my router was workign fine with wirless for months until 1.10)
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: SapperSix on December 08, 2007, 10:20:24 PM
Just out of curiosity, did you reset the configuration to default after flashing the firmware?

I usually make it a habit to flash, reset to default, reboot and then manually reconfigure.  It's a pain if you have a lot of rules set, but I have had no problems with my HW: A2, FW: 1.10 router.

Intel Wireless-N client
Broadcom Wireless-G client
D-Link Wireless-N client (now working)
Vonage phone adapter, wired
Title: Re: DIR-655 / Time Warner ISP / Connection Problem
Post by: Lycan on December 10, 2007, 04:50:01 PM
Well it could be the router, they do go south. Contact technical support. Run the gambit of troubleshooting, if it fails on the phone, then you should be able to get a replacement.
Make sure you request to have the outgoing replacement tested before it goes out.