Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What region are you located?
- Are you wired or wireless connected to the router?
- Has a Factory Reset (http://blog.dlink.com/what-is-a-reset-button-when-should-i-use-it) been performed?
- Was a Factory Reset performed before and after any firmware updates then set up from scratch?
Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
If your router experiences are not good, Follow this for updating:
New DGL-5500 Only Firmware Update Process! (http://forums.dlink.com/index.php?topic=59844.0)
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?